Reviews and Problems with HP Officejet Pro K550 Color Printer
Showing 1-10 of 37
WHY didn't I read the HP K550 reviews before I bought?!
Christine CaliGirl, Amazon
17 August 2013
Summary: Unlike many of the other customers my Yellow/Black printhead worked fine when I got it. My faults with this printer is how fast it goes through the overpriced ink and printheads. The heads require frequent cleaning, which goes quickly through the ink. Also it reports "out of ink" on cartridges that clearly have a lot of ink in them. I have wasted too much time and nearly missed too many deadlines dealing with this printer's issues before I could get my pages.
Summary: If the overall issues with this printer were not enough (and I was one of the lucky ones who has had very few technical problems with my K550)... the latest drivers are aggressively expiring HP ink cartridges that are perfectly good, relatively new and still plenty full of ink. HP Greed has taken over. I cannot afford to replace that double-sized black ink cartridge every 6 months, and I should not have to. There is absolutely nothing wrong with it.
Summary: Seller knows that they are selling an item which does not work. I asked in advance if it had good print heads. I was assured it did. Then told I would have needed to pay big dollars to get a working model. It says "mint" in box. That usually means it actually works and has working heads. The seller knew what he was selling and still claimed it was "mint". I would never do business with this seller again. He is a knowledgeable vendor, not a home user.
Summary: From day one of owning this printer I knew I had made a big mistake. A) It is very loud. B) It consumes a lot of time making noise calibrating something, testing something, spitting out pages that aren't printed. C) When you run any of the self diagnostics, it consumes a lot of paper, ink, and time. D) The inks are expensive. E) The printheads are expensive (and why do you need to replace them? - the printheads of all my Epson printers never need any replacement).
Broken Engineering Don't Buy an HP OfficeJet Pro Series
Ari Goldstein, Amazon
23 April 2009
Summary: I am sitting here spending more time on this printer because it is more important for me to take away money from HP than do something else in my life. This printer, when I first received it, was giving me print head errors when I first got it. I called HP and they immediately sent me a replacement unit.
This printer is a major headache! Pick a different one.
Sally Jackson "Experience", Amazon
1 April 2009
Summary: This printer worked great for the first few months and then became a major headache. The pages would get jammed, then it would pull up 6 pieces of paper at once and print part of the document on each page. Take this printer off your list of options. the HP OfficeJet Pro K550 is a poor choice.
Summary: We currently have two HP printers in our office. One is an HP Color Laser Jet 2605dn. This worked for about a year (just until out of warranty). Now it has developed mirror issues and won't print magenta(HP tech support was useless), and I either have to tear it apart myself, or junk it. THE OTHER, an HP K550, has been a complete nightmare from day one. It did not work straight out of the box, and had to spend hours with support just to get it working.
Summary: I'm sick of adding broken printers to landfill, but I'm getting ready to toss this one into the dumpster after one year. The paper feed jams about 50% of the time, then it won't pick up paper. After 3 months I had to jury rig the back door so it would stay in place without turning the printer off ( there's something wrong with the switch there ). Stay away from this product!