Reviews and Problems with HP Officejet Pro K5400dtn
Showing 1-2 of 2
James N. Record "email@example.com", Amazon
25 November 2007
Summary: I purchased a K5400dtn to be able to print two-sided over my network. I was never able to get the printer to reliably print two-sided. Most attempts jammed after printing the first side of a sheet. I spent over 2 hours on the HP support chat with no help. I returned the printer. This is the second networked HP printer (different models) that I have attempted to get working in the last 3 months. In the past I have always used HP printers; not ever again.
Summary: The product assembles well. Then problems then start. Despite carefully doing everything according to instructions, the printer would barely put ink on paper. Within 23 printed pages, the yellow ink cartridge light indicated it was out of ink, despite being brand new. Soon no ink, even pure black and white MS Word documents would not print despite what sounded like the print heads working fine. I called HP and spend 45 minutes on the phone with a tech.