Summary: This thing has always been a problem. Shakes, makes strange noises and the ink cartridge cost is insane. Just replaced the black cartridge direct from HP and now this pos won't print color correctly. I don't know why I have put up with it for so long, but it is most assuredly my LAST HP printer.
Excerpt: Despite the overall good ratings this all-in-one has been given, I would not recommend anyone purchase this machine as apparently some of them are real lemons, and you don't know which one you have until you try it. I've had other HPs before that worked great, but this machine was a problem from the get-go with the entire electrical system shot: it would freeze in the "on" position and would not turn off without being unplugged; after 3 to 10 minutes of being on the...
Cons: Does Not Meet Expectations, Set up, nothing about it worked properly
Summary: Paper feed problems. Duplexer problems. Parts falling off the duplexer. Ink cartridges first go low, then empty, while I not even printing because of paper feed problems. So it quits trying to feed the paper. I have to buy more cartridges so I can debug the paper feed problem? This whole ink cartridge thing is such a rip-off.
Excerpt: Buying this printer was super easy. I thought it was a mistake the price was so low. I was wary that my existing printer was not going to make it much longer. I hesitated on purchasing because it looked like a mistake! I emailed your tech, online area and missed the deadline for purchasing the deal. The tech guy not only emailed me to say that it was such a great deal - he called me as well to make sure my problem was solved. Wow! Amazing customer service.
Pros: Easy to Use, Features, amazing quality, saves paper prints both sides, excellent office max customer service