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Hp-laserjet-pro-m401dn.33654503
8.8 out of 10

HP LaserJet Pro M401DN

Optimize your day-to-day workflow. Print on the go with mobile Read more

Great Deal: $219.99

Reviews and Problems with HP LaserJet Pro M401DN

Showing 1-10 of 16
Overall 2
2.0

Buy a Brother instead

Trish, Office Depot
30 July 2014
  • Excerpt: I've used HP Printers for years, but the last (3) I purchased in January 2014 (HP LaserJet Pro 400 M401DNE Monochrome Laser Printer specifically) have all died or needed to be "retired." Printer #1 of 3: 4 weeks after purchase in January 2014 --Worked great until it made a terrible crunching noise. Spoke with Office Depot and they arranged for me to send it back and credited my account. The other 2 printers I bought on the same day still seemed to be working fine.
  • Cons: Quality, Performance, bad drivers, bad firmware
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Overall 2
2.0

Doesn't Print on Other Media

LizH, Office Depot
27 June 2014
  • Excerpt: I am trying to replace my hp 2035 and thought this would be the next step up. This printer has problems printing on anything other than 8 1/2 x 11 regular paper. It might print once for you on an envelope but the next time say it doesn't recognize an envelope and just print on a piece of paper. Sometimes it will pull the envelope and it will just come out blank! I played with media type, media size on the printer and from the computer settings.
  • Cons: doesn't print on other media, tray 1 sensor has issues
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Overall 2
2.0

LOVE THIS PRINTER!!

Sheila2014, Hewlett-Packard
9 April 2014
  • Summary: I ordered 3 printers for our department in order to avoid replacing the "community" printer. We all LOVE these printers. In fact, I am order more of them today for other departments. We have not had one jam, error, or anything else happen - they simply print... every time! Best choice, especially for the money.
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Overall 10
10

Major Issues !!

hpatterson, Hewlett-Packard
19 March 2014
  • Summary: Issues This printer had issues before it even had printed 2 pages out of it. We had one hooked up at one workstation and we could never get it to work. We then ordered another one and we are still having major issues with the Firmware !! Windows 7 is not compatible..
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Overall 2
2.0

good printer,but package was wierd

m., Amazon
10 January 2014
  • Summary: The printer seems to be working well, but the printer came in a white box, not the box from HP, the only reason I kept it, was the fact that I need it for work urgently.
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Overall 2
2.0

Abandoned on the holidays with a glitchy disaster

Joe Brenner, Amazon
30 November 2013
  • Summary: Looked forward to a substantial, heavy-duty workhorse, like HP used to make, to help polish off a project over the holidays. Nope. The driver never loaded properly, and at first HP support told me the paper feed tray was sometimes finicky; if the paper guides weren't set just right, it would expect legal size paper (for example) instead of the letter-size that was actually there. Ok, fixed that.
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Overall 2
2.0

Be warned this is not a wireless printer -

Glenn Elliott, Amazon
25 November 2012
  • Summary: HP's product range and model numbering system is ludicrously confusing. This is one of several models called Laserjet Pro 400 and it is one of several models called M401. This one is the M401dn -which is not wireless, only the M401dnw is wireless. So why they still think it's appropriate to emblazen the packaging and marketing with "Airprint" and "ePrint" and "Now print from virtually anywhere in the world" I don't know.
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Overall 2
2.0

User Review

Yandex
13 August 2014
  • Excerpt: Около 70 штук в офисе кроме проблем с ними ничего не знаю( При такой цене крайне не рекомендую для покупки.
  • Pros: Даже не знаю что написать обычный принтер)
  • Cons: Двусторонней печати нет заминает каждый второй лист. Вечные глюки с ложным замятием иногда просто спасает перезагрузка!! Вечная проблема с печатью pdf и tiff принтер зависает, вываливает ошибки и печатает листы с кодами ошибок. Ну и наконец корявая установка драйверов(при подключении по usb с сетью все нормально) могут устанавливаться 20 минут и в конце выпасть с ошибкой.
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Overall 2
2.0

модель с серьезными недостатками

MagaZilla
26 May 2014
  • Excerpt: Низкое качество сборки и сервиса. Дуплекс - это не гарантийный случай и сервис из-за этого особо не напрягается.
  • Pros: Быстрая печать. Дуплекс. Работа с сетью.
  • Cons: Через год полета стал зажевывать листы при печати дуплексом. Сменили картридж. Не помогло. сдали в сервис - не помогло. Перестали пользоваться дуплексом.
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Overall 2
2.0

No profesional

IT, h30379.www3.hp.com
7 May 2014
  • Summary: Me vendieron que era equipo gama profesional, la verdad es que no ha sido así. Errores de atascos de papel, panel poco práctico usuarios. Coste alto de mantenimiento.
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