Reviews and Problems with HP LaserJet Pro 400 M401N
Showing 1-10 of 13
the printer doesn't like to pick up pages of label paper
Amazon Customer, Amazon
28 September 2014
Summary: I wish I would have known that the print wasn't going to be as crisp as I need it to be to make labels. Also, the printer doesn't like to pick up pages of label paper. I have to press 'reprint' over and over until it decides to, finally, pick up the paper to print. I did get a used one, though. So, it is true: you get what you pay for.
Excerpt: Sadly, I cannot recommend this printer due to HP's lack of support for Mac users running Mavericks 10.9.2. Why? Simple. When the printer goes "to sleep" in the standby mode, it does not like to "wake up" from its nap. It literally cannot be detected by the Mac even though initial set was seamless and easy as is typical with a Mac.
Pros: prints very fast, nice profile small footprint, prints quality documents
Cons: issues with mavericks, loses connectivty when running mac 0s 10.9.2
Excerpt: I needed to buy a buy a new printer when I purchased a new computer as my work horse Laser Jet 5 didn't have drivers for Windows 7. Easy to install and operate. Prints high quality pages quickly. However, only after having it for 15 months, its in the repair shop and the techs are having troubles fixing it. Unlike my previous printer, this one is built rather cheaply and not built to last.
Pros: Easy to Use, prints quick quality pages
Cons: Does Not Meet Expectations, pricey toner that doesn't last long
Summary: I bought this as a replacement for my ancient Laserjet 1200 which gave out a year or two after I thought it was going to last forever. This one appears to be just as good; time will tell. It certainly prints much, much better. I like the one page at a time feed. My only complaints are 1) after you punch print on the screen you also have to punch the print button on the printer (this may be a setting; if so, I couldn't find a way to change it.
Summary: **Please Note: This printer can not be properly installed, and will not work as designed, without a unique USB cable attached (permanently) to the printer. One end is standard USB but the other has a small square end. Also, the description implies the printer might be wireless. It's not. It will not operate without a cable attached to it.
Summary: The instructions to install and make a wireless Laptop connection are not included with this printer. It took me three days to get it working using four different people in tech support to make it work by email printing. It does not print by wifi, contrary to what their description infers.
Excerpt: We were replacing an HP M3035 that was 4 years old and not worth repairing. The M475 is much sleaker in design, but seems to give up some speed to our old machine, which was surprising and disappointing. Copying or scanning really causes the machine to sound as if it has to think about the function to get it completed. For the price point I think it is a good machine, but the sound and the slower production would cause me to spend up next time around.
Summary: I have a very simple office environment and have used HP laserjet printers, or equivalent, for over 25 years. When this new printer arrived, the installation was pretty straightforward. THEN, I was asked whether I wanted a Basic setup, or the HIGHLY RECOMMENDED setup that would give me higher levels of functionality, etc., that required the accompanying disc to be inserted and installed.