Reviews and Problems with HP LaserJet Pro 400 M401N
Showing 1-9 of 9
Not a duplex printer
Barney Glaser "Entrant", Amazon
7 days ago
Summary: This is more of a review of Amazon's method for listing features than the printer itself. I specifically wanted an automatic duplex printer, and under Amazon's table of features, it says "Duplex Printing - Yes"... all this means is that there is an option in the driver to print first the odd pages, then manual reload, and then ``automatically" continue to print the odd pages on the other side.
Pros: When it works, it prints fast, as expected for an HP laser printer.
Cons: The drivers are horrible. I've sold three of these printers, two purchased at the same time, another recently purchased, at least 6 months apart and all have had the same issue. It starts out fine until it loses connectivity. This issue has occurred on Windows XP (32-bit), Vista(32-bit) and 7 (64-bit) locally connected via USB and on completely different networks in different geographic locations. Jobs get stuck in the queue and the machines have to be forcibly reboot...
Summary: It seems as if this model is being withdrawn as I can't find it now on other sites. I just purchased mine new, but after installation of the printer driver, my computer has started crashing with the Blue Screen of Death indicating a driver conflict. HP Support has been putting me through a number of tests for over four weeks (including sending a replacement printer for an experiment), and loading the printer and its software on an XP machine indicated the clear HP...
Summary: Quality of the printer did not meet my expectation for a HP. I own a HP 4550 That printer has lasted me for years and I bought it used. The quality of this printer is cheap. The printing quality is ok, but I am used to the quality I own from my previous printer.
Summary: The printer came with a broken front panel and required scotch taping it to hold it in place. I complained to the Amazon's supplier, and have, to date, heard nothing except a reply saying they had received my complaint. The printer is fine except the front panel is broken, and the service sucks. A very bad shopping experience.
Summary: Pages come out too hot -- oven hot. On a largish print job I burned my hand. I'll survive. I worry about fire dangers. The printer itself doesn't seem warm, but the pages shoot out as if they were made in earth's core. Seriously.
Summary: I had this printer for two weeks. The original install under Lion OS was a little rough, but worked. Then I upgraded to Mountain Lion. Unplug the printer to re-arrange some cables and all of the settings lost. OK, just re-install - right? WRONG. First the install disk starts with OS not supported. Nothing on web support in the way of software for an OS that has sold 3 million copies in a few weeks!.