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Printers.203483
9.2 out of 10

HP LaserJet Pro 400 M401N

Optimize your day-to-day workflow. Print on the go with mobile Read more

Great Deal: $169.99

Reviews and Problems with HP LaserJet Pro 400 M401N

Showing 1-10 of 13
Overall 4
4.0

Envelope printing problem

Pappy, Amazon
25 July 2014
  • Summary: I was unable to print envelopes after setting up...the HP technical help was also unable to solve the problem...I returned the unit.
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Overall 4
4.0

This is printer does NOT have "2-sided printing"

J, Amazon
12 July 2014
  • Summary: The comparison table appearing on the Amazon page is highly deceitful. It indicates "Yes" for "2-sided printing". However, one my manually take the sheets coming out and place them on a second tray for the printer to print on both sides.
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Overall 4
4.0

limited custom paper size

jellow, Office Depot
16 June 2014
  • Excerpt: Had to return as it would not print with the size of paper we use for invoicing, very frustrating, took HP support two hours and two printer tries before isolating what was the problem. Set up menu was cumbersome and insufficient as well. Have had other HP printers with no previous problem like this.
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Overall 4
4.0

Legal Feed

Tena, Amazon
19 May 2014
  • Summary: I have had the printer for less than two months and the legal/envelope feed does not work properly. It does not pull the manual feed in straight causing a paper jam each time it is used.
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Overall 4
4.0

DO NOT BUY THIS FOR USE ON A MAC RUNNING MAVERICKS 10.9.2

Good Judge "Traveling Macoholic", Amazon
6 May 2014
  • Summary: If you intend to use on a network. **REVISED** 5/24/2014. Well, despite the glitch described below, I must confess this is an excellent machine. After having used it for about a month I find the printer to work flawlessly and hold up hope the HP engineers develop a fix to enable the printer to go to sleep as designed. Just remember to turn it off at night. :) when it prints, it prints perfectly and very,very fast!
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Overall 8
8.0

arrived fast

lotsofHPproducts, Hewlett-Packard
1 May 2014
  • Summary: On the good side, the printer arrived almost next day. On the negative side, as another reviewer mentioned, HP confuses purchasers in regard to this printer being black and white. The fact that this was not a color printer was not evident in the HP online description. Until it arrived and I opened the box, I thought I had bought a color printer; the model numbers HP assigns are very similar so they make it easy to get confused.
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Overall 4
4.0

Not a duplex printer

Barney Glaser "Entrant", Amazon
10 April 2014
  • Summary: This is more of a review of Amazon's method for listing features than the printer itself. I specifically wanted an automatic duplex printer, and under Amazon's table of features, it says "Duplex Printing - Yes"... all this means is that there is an option in the driver to print first the odd pages, then manual reload, and then ``automatically" continue to print the odd pages on the other side.
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Overall 4
4.0

Poor Support

Tarantella, Amazon
16 January 2014
  • Summary: It seems as if this model is being withdrawn as I can't find it now on other sites. I just purchased mine new, but after installation of the printer driver, my computer has started crashing with the Blue Screen of Death indicating a driver conflict. HP Support has been putting me through a number of tests for over four weeks (including sending a replacement printer for an experiment), and loading the printer and its software on an XP machine indicated the clear HP...
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Overall 4
4.0

Need to purchase cable

One America Plaza, Office Depot
8 January 2014
  • Excerpt: You need to be aware that you have to purchase a cable to connect this printer to your computer or network. This adds another $15 to the price of the printer. Printer works fine. We were disappointed with regards to the cable issue. We have purchased a number of HP printers from Office Depot and they all came ready to use.
  • Pros: Easy to Use
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Overall 4
4.0

HP Printer

Kirsten Ferrer, Amazon
6 December 2013
  • Summary: Quality of the printer did not meet my expectation for a HP. I own a HP 4550 That printer has lasted me for years and I bought it used. The quality of this printer is cheap. The printing quality is ok, but I am used to the quality I own from my previous printer.
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