Reviews and Problems with HP LaserJet Pro 400 M401N
Showing 1-10 of 15
Deluxe paper jam edition.
MICHAEL R, Amazon
12 March 2015
Summary: I normally rate HP printers very highly but I must grade this printer as being pretty poor I'm afraid. We use multiple printers in a graphics environment so we require reliable printers and have a few extras just for back up. After our excellent 8yo HP 3390 finally wore out we tried to put the M401n into service but have found it to be very temperamental. When you send multi page jobs to this printer it has a hard time printing more than 5 pages before jamming!
Summary: The comparison table appearing on the Amazon page is highly deceitful. It indicates "Yes" for "2-sided printing". However, one my manually take the sheets coming out and place them on a second tray for the printer to print on both sides.
Excerpt: Had to return as it would not print with the size of paper we use for invoicing, very frustrating, took HP support two hours and two printer tries before isolating what was the problem. Set up menu was cumbersome and insufficient as well. Have had other HP printers with no previous problem like this.
DO NOT BUY THIS FOR USE ON A MAC RUNNING MAVERICKS 10.9.2
Good Judge "Traveling Macoholic", Amazon
6 May 2014
Summary: If you intend to use on a network. **REVISED** 5/24/2014. Well, despite the glitch described below, I must confess this is an excellent machine. After having used it for about a month I find the printer to work flawlessly and hold up hope the HP engineers develop a fix to enable the printer to go to sleep as designed. Just remember to turn it off at night. :) when it prints, it prints perfectly and very,very fast!
Summary: On the good side, the printer arrived almost next day. On the negative side, as another reviewer mentioned, HP confuses purchasers in regard to this printer being black and white. The fact that this was not a color printer was not evident in the HP online description. Until it arrived and I opened the box, I thought I had bought a color printer; the model numbers HP assigns are very similar so they make it easy to get confused.
Summary: This is more of a review of Amazon's method for listing features than the printer itself. I specifically wanted an automatic duplex printer, and under Amazon's table of features, it says "Duplex Printing - Yes"... all this means is that there is an option in the driver to print first the odd pages, then manual reload, and then ``automatically" continue to print the odd pages on the other side.
Summary: It seems as if this model is being withdrawn as I can't find it now on other sites. I just purchased mine new, but after installation of the printer driver, my computer has started crashing with the Blue Screen of Death indicating a driver conflict. HP Support has been putting me through a number of tests for over four weeks (including sending a replacement printer for an experiment), and loading the printer and its software on an XP machine indicated the clear HP...