Reviews and Problems with HP LaserJet Pro 400 M401N
Showing 1-10 of 32
Paul B, Amazon
21 February 2015
Summary: Right out of the box there is a memory error 10.0000. It relates to the inability of the printer to read the memory chip on the toner cartridge - something added most likely only to protect the ridiculous profit margins on toner cartridges.
Summary: Just another piece of junk from HP. Stopped working all together after one year. I cant scan nor print. After FIVE HOURS trying to get this thing to work, I give up. Tried uninstalling and reinstalling, no help. HP has a few links to customer support...they go to pages that do not exist.
Excerpt: We are a small office. We bought this printer a few months back....it seemed like it would be perfect, but after about a month it stopped printing envelopes. It will try to pull them but cannot. I have to fight and fight and fight with it to halfway shove the envelope in so it is able to pull it.
Excerpt: We are a small office and have only had this printer a few years. It constantly jams and is difficult to reset Works for single pages but jams at any print request of 10+ pages. Changing brand of copy paper, fluffing paper -- doesn't matter. Still jams.
Incorrect information from Amazon on this product.
Thomas A. Whortan, Amazon
10 June 2014
Summary: The Amazon page for this item shows it is a color laser printer, yet once I ordered it, paid for overnight shipping, got it unpacked, got the VP of IT to come install it did I notice the Amazon page was wrong, it is black and white only. Really frustrating!!!!!!
Summary: Our company has always bought HP products due to their reliability. However the most recent purchase, a 401N purchased 14 months ago for use as a check printer has already stopped working. HP should continue to sell the old reliable models, rather than put out new ones that do not last.
Summary: This model does not support Apple air-print. I was able to use the hpeprint system to print from my I-phone. My concern is that the description clearly states that it does work with apple air-print. Amazon needs to be very clear that they will not tolerate untruthful descriptions of products.
Summary: This LaserJet is even better than the last one we had. It is slightly smaller, quieter, produces great copies and was very reasonable especially with the coupon. It was also extremely easy to set up. I would recommend this to everyone.