www.testfreaks.com

Reviews, reviews, reviews...

HP LaserJet Pro 400 M401N
9.0 out of 10

HP LaserJet Pro 400 M401N

Optimize your day-to-day workflow. Print on the go with mobile Read more

Great Deal: $256.16

Reviews and Problems with HP LaserJet Pro 400 M401N

Showing 1-10 of 32
Overall 2
2.0

Simply unacceptable

Paul B, Amazon
21 February 2015
  • Summary: Right out of the box there is a memory error 10.0000. It relates to the inability of the printer to read the memory chip on the toner cartridge - something added most likely only to protect the ridiculous profit margins on toner cartridges.
  • Read full review
Overall 2
2.0

No Customer Support

BrngMyJbBck "HajiGotMyJob", Amazon
17 September 2014
  • Summary: Just another piece of junk from HP. Stopped working all together after one year. I cant scan nor print. After FIVE HOURS trying to get this thing to work, I give up. Tried uninstalling and reinstalling, no help. HP has a few links to customer support...they go to pages that do not exist.
  • Read full review
Overall 2
2.0

Hate It

BarbaraAngela, Office Depot
19 August 2014
  • Excerpt: We are a small office. We bought this printer a few months back....it seemed like it would be perfect, but after about a month it stopped printing envelopes. It will try to pull them but cannot. I have to fight and fight and fight with it to halfway shove the envelope in so it is able to pull it.
  • Pros: Doesn't Jam, Easy to Set Up
  • Cons: Slow, won't print envelopes
  • Read full review
Overall 2
2.0

Don't Buy

DD, Office Depot
20 June 2014
  • Excerpt: We are a small office and have only had this printer a few years. It constantly jams and is difficult to reset Works for single pages but jams at any print request of 10+ pages. Changing brand of copy paper, fluffing paper -- doesn't matter. Still jams.
  • Read full review
Overall 2
2.0

Incorrect information from Amazon on this product.

Thomas A. Whortan, Amazon
10 June 2014
  • Summary: The Amazon page for this item shows it is a color laser printer, yet once I ordered it, paid for overnight shipping, got it unpacked, got the VP of IT to come install it did I notice the Amazon page was wrong, it is black and white only. Really frustrating!!!!!!
  • Read full review
Overall 2
2.0

NOT a color printer

Mike Grier, Amazon
4 April 2014
  • Summary: The chart at the bottom of the Amazon web page indicates this is a COLOR printer. It is not. No opinion on this printer, just that the web page needs to be corrected.
  • Read full review
Overall 2
2.0

Installed easily on PC and Mac

Sari70, Hewlett-Packard
1 November 2013
  • Summary: The printer installed easily using the HP website for driver downloads. It prints good quality pages and is especially nice to use for printing from the iPad.
  • Read full review
Overall 10
10

disappointing

Tomin626, Hewlett-Packard
1 October 2013
  • Summary: Our company has always bought HP products due to their reliability. However the most recent purchase, a 401N purchased 14 months ago for use as a check printer has already stopped working. HP should continue to sell the old reliable models, rather than put out new ones that do not last.
  • Read full review
Overall 2
2.0

Does not support Apple Air-print

Richard Fried, Amazon
16 August 2013
  • Summary: This model does not support Apple air-print. I was able to use the hpeprint system to print from my I-phone. My concern is that the description clearly states that it does work with apple air-print. Amazon needs to be very clear that they will not tolerate untruthful descriptions of products.
  • Read full review
Overall 2
2.0

Prints crisp copies fast

Marti57, Hewlett-Packard
22 April 2013
  • Summary: This LaserJet is even better than the last one we had. It is slightly smaller, quieter, produces great copies and was very reasonable especially with the coupon. It was also extremely easy to set up. I would recommend this to everyone.
  • Read full review
Next page >>