Summary: Very disappointed. Received this product today, plugged it in and nothing. Dead on arrival. I contacted Hewlett Packard who offered to replace the unit with a referbished model and tried to charge me $20 to ship it. Then required a credit card to hold as collateral until the broken unit was returned to them in one piece. Wow, what has happened to the mighty Hewlett Packett. Buck unit product and Buck unit Customer Service to go with it. Buyer beware!
Summary: Our company has always bought HP products due to their reliability. However the most recent purchase, a 401N purchased 14 months ago for use as a check printer has already stopped working. HP should continue to sell the old reliable models, rather than put out new ones that do not last. The price of the 401N is good, but not if you have to buy a new one every year.
Summary: Don't buy this printer unless you are wiring it into an existing network. Also, the one we bought shipped without any USB cable, which is required for setup but wasn't in the box. Oops. Thi is not a wifi printer and printing through HP's service is a joke. If you are bent on buying HP, go for the M401DW...more money, but it's a real wifi printer.
Summary: This model does not support Apple air-print. I was able to use the hpeprint system to print from my I-phone. My concern is that the description clearly states that it does work with apple air-print. Amazon needs to be very clear that they will not tolerate untruthful descriptions of products. This untruthfulness is a creeping problem that needs to be stopped.
Summary: Have had toner cartridges get "eaten", Power supply failures, printer jam's.
Pros: At least one is still working?
Cons: One of my client has 5 of these printers. I had to RMA 4 of them within the first two months. Two of the replacements broke in the first week. One of the replacements for the replacement broke after 2 weeks.
Summary: I was told that this was opened to print 1 demo page. The box it was shipped in and the packaging is a joke. There is a very LARGE gouge on the top of the printer. I have a broken piece that I am not even sure where it goes. Anyone want to see pics on how this company sells and ships it's merchandise let me know! And I had to pay $19.99 for shipping. I wonder if I will get that back?
Summary: This LaserJet is even better than the last one we had. It is slightly smaller, quieter, produces great copies and was very reasonable especially with the coupon. It was also extremely easy to set up. I would recommend this to everyone.