Summary: We keep these printers in a dust warehouse and they started failing after about 5 years. I presume it would last longer under better environmental conditions. With that, they worked flawlessly for those 5 years.
Summary: Dealing with HP has once again been one of the most frustrating experiences I have ever experienced in relation to a consumer product. It was determined in early November that the copy carriage was defective on the printer I purchased in April of this year. After three hours on the phone and several different techs and then a manager, it was decided that the printer needs to be replaced.