Summary: I constantly have had problems with this printer. The PCB went bad on this thing twice. It was covered under HP's warranty, but it was just a hassle to have to replace something like this on a printer. It's like the PCB was a toner cartridge or something. Still have intermittent USB connection issues with this printer. Has good toner and drum life though. That's about it.
Summary: The P2015 was just released when we purchased it and HP support had no info and couldn't help. When they finally could help, they sent a new cartridge to fix the very light gray printing that it exhibited. That worked, but the printer never could print on thick labels. The toner didn't set and the text rubbed off. We developed a work-around that was somewhat satisfactory: we "printed" the labels a second time as a document with no text.
Summary: As much as I initially loved this product, after about a year, it's been giving me a lot of trouble. After doing much research, there seems to be lots of issues with the formatter board, the Jammed and Toner light will stay lit and nothing will print. People are having issues between 2-18 months of owning this printer.
Undocumented stripping away of PCL5 fonts and Jetdirect features
R. Jordan, Amazon
21 January 2009
Summary: We've used several of these printers in a moderate duty PC only environment with decent results. The only significant problem has been with the simplistic network interface locking up and requiring a power cycle to clear. This printer does not have a real JetDirect interface; its a lightweight toy in comparison to the real JetDirects that are now apparently only provided on higher end printers. This is not easy to find out until you purchase one and try to set it up.
Summary: I purchased the P2015d, but my experience applies to this model as well. After having worked flawlessly for 19 months, this printer stopped working properly. Sometimes it displays the paper jam and toner warning lights and won't print, even when there's no jam and plenty of toner; sometimes it prints one job successfully after restarting it, only to stop working after that; sometimes it prints only one page of a multi-page job; sometimes *no* LEDs are lit even when the...
Summary: After spending an hour on the phone with HP support regarding smearing issues, I was told that this machine is designed to use a maximum 20 lb. paper, not bond paper. If I leave the back of the machine open, enough heat may be generated to make the toner set better, but if I sent a sample of my paper...I thanked the young Indian man and called sales to get the number for Mission Control, the support number here in the U.S. (888-943-8476).
Vista situation is a mess but here's how to make it work
16 September 2007
Summary: The two stars are for drivers and support. The printer itself seems to be OK once you get it working. From bitter experience, if you are planning to use Vista on a locally-connected P2015, you will fail unless you do EXACTLY as I say below. (valid as of 9/15/2007; things may change in the future): 1. Place the CD that comes in the box under your coffee cup. It has no other use. 2. Do Not call HP tech support.
Summary: I purchased the 2015 as a replacement for the predecessor (whatever the designation was). Installation was a cinch. But trying to print documents from Word or Powerpoint that contained JPG's and text was not successful. The pictures get clipped mysteriously at their right end side!! Also all pictures that were developed with Word Art!! No way I could correct the problem. Not by installing the latest drivers, nor by trying various configurations from the printer menu!
Summary: The two stars are for drivers and support. The printer itself seems to be OK once you get it working. From bitter experience, if you are planning to use Vista on a locally-connected P2015, you will fail unless you do EXACTLY as I say below. (valid as of October 2008; things may change in the future): 1. Place the CD that comes in the box under your coffee cup. It has no other use. 2. Do Not call HP tech support.