We share a brand new HP3010 printer in our office. It will not print out more than a page or two at a time without an error showing that there is a paper jam in tray 2. There is no jam! You have to open the cover and close it to get it to finally print out the page. Very frustrating. I have researched the issue, our computer tech has researched the problem, and least to say we have not been able to solve the problem.