Reviews and Problems with HP LaserJet Enterprise 500 color M551
Showing 1-10 of 79
“ Superb Printer - Extremely pleased ”
3 weeks ago
Summary: This is an outstanding printer. It is easy to setup - CAVEAT - this printer has a larger foot print than the HP 3600dn Color LaserJet it replaced. Two people are recommended for lifting as it weighs almost 80 lbs. Packaging allows for slide out. The printer will fit on a typical particle-board self assembly printer table. You will want clearance on the side for tray 1 envelopes, etc. and on the front to open tray 2 for paper.
Summary: I purchased this printer for home use so I don't have to be at work to print out contracts and emails. The printer is FABULOUS! The speed is great and print quality is beautiful. I think my printer is superior to the ones we have at work (I work at a mid-size company with $2B+ market cap). I am having some troubles with my VPN access, but IT is helping me sort that out. I purchased the JetDirect 2700W device to make it a wireless printer.
Summary: HP laser was defective upon receipt. Filter motor had failed. This may have occured in shipment. Unit returned. Since Fed Ex return shipment was inconvient, unit returned by UPS at personal cost of $200. The next large laser printer will be purchased locally to insure proper operation and installation.
Worst on line purchase ever! Bad Bad experience!!!
Amazon Customer, Amazon
27 October 2013
Summary: Worst On Line experience ever!!! I cancelled the purchase right after the purchase, yet it was shipped 1 week Later anyway! The HP Printer was not shipped in a HP factory new box so I asked for a return. i month and several phone calls and later and I am still waiting. Amazon promised I would receive a reply in 3 weeks. No such luck! This is outrageous!!! I want my money back! Peter P.
Summary: I bought it for home use after becoming tired of "consumer grade" devices failing before they should. (I did the same with my UPSs.) This is a great printer and to help offset the higher cost consider that consumer laser printers often come with "starter" toner cartridges that have much less capacity than the ones you buy later. Enterprise printers generally (and this one for sure) come with full capacity toner cartridges. That's half of the cost difference right there.
Summary: I purchased this printer based upon the duty cycle specs. I was replacing an older HP on one of my Secretary's desks. This printer in massive and heavy. 82 pounds, give or take a little. Make sure you look at the physical dimensions when purchasing this unit. Otherwise, it feels and sounds like it should have excellent durability and longevity.
HP551DN - PERFECT FOR MY NEEDS IN SOLO LEGAL PRACTICE
J. REYES, Amazon
14 October 2013
Summary: I recommend the HP551DN wholeheartedly for the following reasons: (1) ABLE TO PRINT FROM IPHONE; (2) ABLE TO PRINT REMOTELY VIA HP-E PRINT (you send a print job to a certain HP email address, and it prints out at the printer regardless of your physical location); (3) EXPANDABLE-SUBSTANTIAL IN TRAY CAPACITY; (at least 500 pages)(4) OUTPUT TRAY CAPACITY SUBSTANTIAL (250 pages); (5) FAST SPEED; (6) THE ECONOMICS for color printing and b & w printing *** After 'outgrowing'...
Summary: Laser Jet 500 color M551 has great capacity, terrific speed and expanded features, these include: remote access port, continuous internet support to maximize printing capabilities, easy digital readout, instant toner status, auto 2-sided printing ,prints both color and black and white in the same file and adjustable tray for envelopes and cards. M551 is a joy to use! esp. with large volumes.
Summary: I purchased a Lexmark Color Laser printer at first, and it printed fast and was a quality product but after only printing 20-30 lightly colored pages I started to see my toner drop relatively fast (2-3%). Also, the printouts seemed to smear when I ran my fingers across the prints. So I returned it and purchased this M551DN, mind you I paid more, but I really like the speed, LARGE toner capacity, and overall quality.