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Hp-laserjet-1020-printer.191032
6.6 out of 10

HP LaserJet 1020

Reliability is one of they key characteristics of the LaserJet 1 Read more

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Reviews and Problems with HP LaserJet 1020

Showing 1-10 of 15
Overall 4
4.0

Not Mac Compatible, broke before printing a few thousand pages

Richard Lee, Amazon
23 January 2010
  • Summary: This printer, though mostly functional when connected to a Windows box, did not work without significant amounts of effort when connected to a Mac. Customer support at HP was not helpful in resolving my Mac connectivity issues. I eventually got it working with some 3rd party tools, but then the printer power supply died. I called HP customer support again and was told to buy a new HP printer. Needless to say, this is the last HP printer I will own.
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Overall 4
4.0

not so good

Youn Woo Kim, Amazon
19 December 2007
  • Summary: I used this printer for a year, it was working fine, and never got paper jam, and working fine with windows XP, and Vista. However margin is not perfect exact. every time when I print my document out margin is always littel different. I printed out same page 10 times every margin of paper is different.
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Overall 4
4.0

Dissatisfied with installation software

Amazon Customer, Amazon
19 September 2007
  • Summary: I was very dissatisfied that the HP LaserJet 1020 installation software did not provide acceptable printer drivers for Windows XP or Vista.
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Overall 4
4.0

HP Support SUCKS

Joel J., Newegg
24 August 2007
  • Summary: NEW EGG is the best store ever, resolving my problem took about 30 seconds. Should've called them first. Will be getting the Brother 2040.
  • Pros: Small footprint, very fast start up, good text quality..... when it works!
  • Cons: Prints a thick vertical line about 5mm from right edge anytime you try to print something that has a picture or graphic in it, or if the document is more than 2 mB big. HP tech support was very obviously in Hindustan, and were unable to do anything but blow through about 100 sheets of paper and 3 hours of my time "confirming" that I had a problem. Said they would call me back the next day with a solution and never did. So here's your printer back, HP.
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Overall 4
4.0

Got Vista? Getting Vista? Forget HP 1020

netjet "netjet", Amazon
10 May 2007
  • Summary: Worked great when I had XP. Now that I've upgraded to Vista, it's a $200 paperweight with collateral doorstop duties. No Vista driver, Bummer.
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Overall 4
4.0

NO VISTA OR XP64 DRIVERS

Mark K., Newegg
17 April 2007
  • Summary: There is no excuse for HP to be so lame with driver support. Vista was released to manufacturers 5 months ago and has been in beta for years. Other mfrs. like Brother were ahead of the curve.
  • Pros: Works great for only XP printing.
  • Cons: No drivers for Vista or XP 64 bit.
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Overall 4
4.0

No Vista Driver

Richard Wolf, Amazon
17 March 2007
  • Summary: This is a very nice printer and a good upgrade from an inkjet printer. It is fast, quiet, and produces good results. However, it lacks a Vista driver so it no longer works with my upgraded Vista computer. HP is really dragging their feet on providing a driver.
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Overall 4
4.0

Great printer, unless you're using Vista

Adam Machanic "Data Dude", Amazon
7 March 2007
  • Summary: I like this printer a lot and would probably have given it 5 stars, but it gets a major demerit thanks to the fact that it does not work with computers running Vista. HP will not be releasing the drivers until July of this year. So if you want to print now and not wait six months, and you've already upgraded to Vista, I recommend getting a different printer. Hopefully HP will get the message and release some drivers.
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Overall 4
4.0

good printer WON'T LAST LONG - ugh

Firstclassfreight "FAST SHIPPING!", Amazon
21 December 2006
  • Summary: Well after my printer almost lasted one year, and completely became useless just out of the warranty time...started searching the web for the 1020 support group. I see probably what we all see when our wonderful 1020 dies. Well, it doesn't DIE, it slowly comes apart, the piece of gray film, called TEFLON starts coming apart. Your printing will be sloppy, then your printer will start eating paper.
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Overall 4
4.0

Warning...Warning...Warning

John P Bernat, Amazon
18 November 2006
  • Summary: Much to my chagrin, my new HP s7320n desktop computer began locking up as soon as I connected this printer to it. After two working days of diagnostics, restarts, and even taking the computer back to where I bought it for an exchange, an arcane service bulletin said that this printer is not compatible with this computer. A sign of how far down HP has slid...an HP printer (which is otherwise a pretty good printer) that is not compatible with an HP computer. Seriously.
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