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Hp-laserjet-1020-printer.191032
6.8 out of 10

HP LaserJet 1020

Reliability is one of they key characteristics of the LaserJet 1 Read more

Great Deal: $114.99

Reviews and Problems with HP LaserJet 1020

Showing 1-10 of 21
Overall 2
2.0

Printer is defective

MB, Amazon
13 September 2010
  • Summary: The printer arrived in a box hardly big enough to contain it. Thin cardboard, very thin styrofoam and the printer didn't print. I contacted the seller. The seller sent a "new" cartridge. Still didn't print. The seller then had me send that printer back and sent another printer. It took a good two months to get the second printer which I have never bothered to open because it is futile. Instead, I used the cartridge they sent in my other HP that is the same model.
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Overall 1
1.0

"Known issues with Windows"

lobrien12, CNET
2 April 2009
  • Pros: Inexpensive
  • Cons: Known driver issue will causes print spooler to shutdown
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Overall 2
2.0

Spool crashes when printing PDFs

Big P, Amazon
30 March 2009
  • Summary: There is a known issue with this printer when printing PDFs. If you scan an image to a PDF and then attempt to print the PDF the printer spool crashes. Not only do you lose access to this printer but you also lose access to any other printer. The problem occurs with all Windows OSs but happens on a regular basis with Vista. Loaded several different print drivers recommended by HP but nothing worked. So proceed with caution.
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Overall 2
2.0

Product so bad Amazon should give the option of negative 5 stars

NMITGuy, Amazon
22 December 2008
  • Summary: Buyer beware! I had purchased at least a dozen of these printers for our office, after nearly 1 1/2 years using these printers, we now only have 2 of these still working. This HP product is nothing more than an expensive paper weight. There is a confirmed, major flaw when you print PDF files to it and HP/Adobe don't seem to care about resolving the issue.
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Overall 2
2.0

So good we now buy Brother

James F. Policke, Amazon
26 November 2008
  • Summary: Installing one of these printers is always a miserable experience. The install program constantly tries to load USB printing support FOR WINDOWS 98, leading to an "unrecognized object". The only way to get a working install on the first try is if you have already installed some other kind -any kind- of USB printer in the past. Doesn't work well with network print servers or USB switches.
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Overall 2
2.0

A great idea gone terribly wrong...don't waste your money!

Snikes, Amazon
30 June 2008
  • Summary: This is a great printer until you begin to have spooler issues. It prints quickly & the ink lasts a long time; however, after a short time of satisfactory use you will likely encounter a "print spooler subsystem app has stopped working" error message. This error occurred for me when trying to print pdf documents.
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Overall 2
2.0

Cannot print a PDF in Vista!

Wayne D. Hawn, Amazon
23 April 2008
  • Summary: After trying to work around the issue for days, I got on line with HP customer support. This printer will not print a pdf from acrobat. If you want the ability to print a PDF, you have to download a third party program (FinePrint) set it as your default "printer" to which you "print" all your documents, and then print to the printer from FinePrint. As I work in a business in which a LOT of documents are electronic, and in PDF format, the printer is worthless.
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Overall 2
2.0

After 3 years still no Vista driver that works

K. Vanberg, Amazon
7 April 2008
  • Summary: I'll never buy a HP product again - sitting here with a Laserjet 1020 I'll never be able to use again after upgrading to Vista. Tried all fixes and workarounds, no luck.
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Overall 1
1.0

"DON'T BUY outside the US!"

strtbrnwht, CNET
29 February 2008
  • Pros: none observed
  • Cons: faulty cartridge, customer service non-responsive
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Overall 2
2.0

Prints fine--software/drivers abominable

D. Sims "Homemaker/editor", Amazon
23 February 2008
  • Summary: The printer produces crisp, clear black and white pages. The efficiency of toner usage isn't too bad. But I soon started having major problems with my computer system--all peripherals using USB ports stopped being recognized by my Dell Dimension 2400 running Windows XP. What finally fixed the problem? Disconnecting the HP printer. With the printer installed, nothing else connected to a USB port worked except the printer. With the printer removed, everything worked fine.
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