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HP LaserJet 1012
5.4 out of 10

HP LaserJet 1012

Great Deal: $8,549.99

Reviews and Problems with HP LaserJet 1012

Showing 1-10 of 12
Overall 2
2.0

No HP service for this printer

Bernie Diamond, Amazon
4 weeks ago
  • Summary: Printer not supported by HP since they have stopped selling them for about two years. I spent about two hours with them being switched to about a dozen of their reps to resolve a printing quality problem.
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Overall 2
2.0

Not as easy as indicated to get the driver either

Angie Turnbough, Amazon
24 February 2015
  • Summary: Printed only a couple of times and never worked after that. Not as easy as indicated to get the driver either. Wasted $$.
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Overall 2
2.0

One Star

Juan Carlos, Amazon
28 November 2014
Overall 2
2.0

Could not obtain the driver for the machine to connect to the computer so therefore the machine was worthless.

Mark Phillips, Amazon
13 June 2014
  • Summary: Apparently this model is a few years old and HP no longer supports the driver you need to have your computer speak to the printer. Therefore the printer is worthless. When you advertise items like this you should also indicate whether or not the driver is still available.
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Overall 2
2.0

HP customer service is worst ever.

Peter M. Ross, Ph.D., Amazon
21 February 2014
  • Summary: I bought a HP desktop seven years ago. The day after the warranty expired, I called in a problem that had been chronic. HP refused to honor its warranty and instead sent me to India, where people were in training.
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Overall 2
2.0

great printer but it DOES NOT work w/ Vista 64-bit Home Premium

Hoobie, Amazon
9 November 2008
  • Summary: Be careful of the reviews claiming there are workarounds to get this to work w/ Vista. They are not specific enough. There is no Vista driver for this printer. It's a great Laser for other systems, but it's basically garbage if you buy a Vista Home Basic or a Vista Home Premium PC.
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Overall 2
2.0

BEWARE: DOES NOT WORK WITH MAC OS LEOPARD

AK "AK", Amazon
27 April 2008
  • Summary: This printer worked fine until i upgraded to Leopard. HP says that this works with Leopard but they have not put out any updated driver. Now i have a perfectly good printer that is defunct because of a piece of software. Guess I will have to buy a new printer. it WON'T be HP!!!!!
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Overall 2
2.0

Problems from the gitgo

L. PRODUCTS NEESLEY "L S Products", Amazon
25 February 2005
  • Summary: This printer is supposed to replace the LaserJet 1000, which we had for almost 2 years. The 1000 worked like a charm. We printed about 30,000 pages and 14,000 envelopes with it. Then it finally wore out (the fuser burned out). With the 1012, I had problems with installation.
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Overall 2
2.0

Troubles with Windows XP SP2

Gregory Chockler, Amazon
6 November 2004
  • Summary: The printing preferences window contents does not fit into the visible window area. It looks like a driver compatibility problem with the new Windows XP Service Pack 2. I didn't install SP2 on my other computer, and the driver is working fine. The Email technical support was terrible.
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Overall 2
2.0

Think twice before buying this one

George Orwell, Amazon
2 November 2004
  • Summary: Warning: you will not be able to use this product without buying a separate USB cable. This is like buying a new car and first having to push it to the nearest gas station before you can use it. Apparently the USB from my digital camera is not the right size.
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