Summary: HP service center called and worked with me for two weeks replacing parts and uploading software to fix my printer. Thanks Cesar from HP I'm spending another hour trying to load paper into my HP printer, every day it rejects the paper loaded. The process of reloading takes an hour because the printer continues to reject paper rolls. Sheet loaded media is worse. I can't believe HP would sell a product that doesn't work.
Summary: I just printed my first 24inch color print and am just thrilled at the results! Colors are dead on accurate, and the resolution is tight. Real easy to set up. Very heavy of course so you'll need two people to get out of crate. I'm a pro photographer and am very pleased with this printer. But it!! Doug W.
Summary: This printer is BIG! About 5 ft wide and the shipping package is 225 pounds. Unpacking and assembly is quite simple with very good instructions. The technology leapfrogs both Epson and Canon. It has a 12 ink system and like the Canon, does not require ink loss in changing between mat and gloss paper which is a serious problem with the Epson printers.
Summary: Update After 18 mo. I did buy another for my business 6 months ago. I agonized over the newer 3200, but it uses a differnt ink gamut, hence diffrent cartridges. There were no real driving features for the 3200 over another 3100 fro my business but the ink inventory. After using the "new" one for dedicated poster prints, I did notice some flaking as per the other review. My other on did not, and the difference being my first and older 3100 is used for a variety of papers.
Summary: This printer makes the highest quality prints I have yet seen. The printer drivers installed on my Mac easily. The tech on the support line hemmed and hawed about hooking the printer up directly by USB and I had buffer overflows until I switched to Fast Ethernet. No problems since. The Luminous Landscapes site has a very good knowledge center for this printer and that is how I found out about the USB bug. If you get this printer you should check it out.