Summary: I bought my HP 6980, now a 6988, in 2006 from the bargain table at "Staples" in Rehoboth Beach, De., for $99.00. It was for a beach house and I wasn't looking for an expensive printer. At the time I was looking for a wireless capable printer, and as a police detective I just needed an occasional printer at the shore. Well 2 years ago I retired from the police department and started teaching 3 classes a semester as a college professor.
Summary: Printer stopped working after a couple of years of use due to a faulty door close sensor. Otherwise, this was a great printer. Looks like HP took a few shortcuts on materials and turned a great printer into a brick due to a tiny piece of cheap plastic.
Summary: Printer just refused to function with an orange flashing light. Unable to even remove ink cartridges. And no help from HP customer service. The would only help after a $20 charge. DO NOT BUY HP.
Summary: This is a wonderful printer. It arrived on time and the printer works perfectly When it arrived however, the box the printer came in was beat up and dented. We were worried the printer was damaged but it was not! Luckily, the printer was fine. Our only suggestion would be to wrap the printer in bubble wrap or something like it - just in case the box gets damaged. Thank you!
Summary: Great product/HP could not get it to connect to my Windows 7 but my local computer repair person could. Everyone says it will not connect to Windows 7 but it will and works just great. I have had this printer since 2008 (new) and would not want to replace it as it is easy to use and the ink lasts a long time. You will not go wrong purchasing this printer. This printer is also connected to my home & PC units.
Summary: I've had the same problems many of the others have complained of - too many pages at a time, slow, etc. I've now started having the problem with the black ink cartridge cradle. The other day I got an error that my cartridge isn't compatible (it's HP brand #96 and it had been in there for weeks, working fine) and the cover wouldn't shut all the way. I thought it was just a fluke, but upon reading all these reviews I see it's a defect with the product.
Summary: I got this printer free with my iMac purchase. After doing some research online I now know why - Shame on you Apple. Anyway these printers have a known problem with the cradle system for the black drive. There is another review that describes the exact same problem I encountered. Too bad I read it after getting this "free" printer. Oh well sometimes free isn't all that its cracked up to be.
Summary: I found the 6980 used online and bought it for a reasonable price. I liked it because it easily hooked up to my network (2-Apple Airport Extreme routers connected to each other by Cat 5 wire, and 3-Airport Express routers cover the two story house, garage, patio, deck, and the surrounding neighborhood lot) and works great. To set the printer up, I have never even had to insert the driver disks from HP into any of my computers.
Summary: This printer frequently loses it wireless settings. I constantly find myself having to connect it to my laptop with an Ethernet cable in order to print. I waste so much time printing documents because of this. If you have a power outage, you can forget your settings. Extremely annoying and defeats the purpose of a wireless printer.
Summary: I bought this device to replace my old HP printer. Out of the box the software disk was defective. I tried it on a mac, and a PC, didn't work in either. There was no one I could call. And I tried downloading the software from HP, which did nothing! The printer does not come with a cable, so I had to recycle my old cable, and even-though advertised, could not be set-up to work wireless! The print quality is average. Print speed is average as well. So buyer beware!!