Summary: I have gone through three of these printers and the last one did not last half way through the first set of ink cartridges. The ink cartridges are expensive and do not seem to last very long. I have now bought a different brand of printer with much better performance results and it has been trouble free.
Summary: Almost nothing about this printer works. It finds every excuse it can to throw up erroneous error messages. One widespread issue (and the one that finally caused me to throw this thing in the trash) is that the printer will not recognize ink cartridges and insists that there is a problem even when they are brand new in perfect condition. Why? The design of this printer is so absurd, that it literally breaks itself. And it doesn't stop at ink.
Just Awful - Avoid, google for real customer reviews
Mark Early, Amazon
2 March 2010
Summary: My wife wanted an easy to use ink jet printer at our summer house in Tucson for printing photos and maps. So she bought an HP 6980 printer a couple years ago from a big box retailer. What an awful experience it has been once again to own an HP consumer product. This is the sad tale of a once great company.
Summary: This is absolutely the worst printer you could buy. It comes off-line every time you fill the paper or change the ink cartridge (which, by the way, is insanely difficult to do) and then, just to rub salt in your wounds, the HP company CHARGES you to help you at their 1-800 number, I am not kidding. $34 bucks a pop. If you have problems with this defective product, you can pay them to try to get the thing working again.
Summary: I was very optimistic about purchasing this printer after reading all the other reviews. However, I'm running on Vista and the wireless wouldn't connect. I could have the printer itself connected to my router and then have my computer printer via the router, but I never actually had the wireless connection I was promised. I spoke with HP customer support for about 10 hours over the course of 3 days, all to no avail, before the final person hung up on me.
Summary: I am in the process of returning the 2nd one of these for the same reason I returned the first. I could not ,in spite of several hours spent online and/or and on the phone with HP techs, get the thing to connect wirelessly to either of 2 HP laptops. I probably have something like 16 hours invested. I should have given up long ago, but I am stubborn. I wish I knew what the problem was so I could inform future buyers.
Summary: This printer is extraordinarily bad, especially considering the price I paid for it. I bought it for the wireless printing capabilities, which work with some caveats. First, I run windows XP on two wireless enabled laptops. I did not have any problems installing the printer on them, as some other people did, but I used a USB key drive, which made things easier (the setup wizard will copy your wireless network settings onto the drive, then you plug it into the usb port on...
Summary: This is an excellent printer but it has a major problem. If you are using a Mac OS X 10.5 you'll find the driver is not fully compatible with any of the Adobe products. * Paper choice limited to HP Photo paper and Hagaki. All other options all greyed out. * Very slow to load the printer dialogue in Illustrator, over a minute sometimes * HP support weren't helpful other than in suggesting, finally, that I return the printer to Amazon. And this is just the start.
Excerpt: I think that this is a decent, basic printer for normal family-use. It's not the highest quality machine available but it does have basic functions. If you do not want to spend money on expensive printer this might very well be your choice. I must say that I'm not confident this printer will last long and you might need to prepare to get it fixed or changed in few years.