Summary: I ordered an HP 6940 ( New ) printer, they sent a used beaten up HP 6980 printer that only worked with the black ink, the color ink did not work. I contacted the seller and he sent a new looking HP 6940 printer. Looked good except the printer would not be recognized by any of our PC's. Tried everything, Googled all types of solutions for the problem of the PC's not recognizing the HP 6940. Nothing worked. I had to send them both back.
Summary: I was disappointed by the product. Ink cartridge did not work, called Hp for help and come to find out it was out of warranty and the product was 7 years old. Considering what I paid for, I will have reservations about buying anything like that from amazon again.
Summary: In less than 2 months this printer stopped working. It would not feed papers. I contacted the seller and he would not take responsibility for this defective product. He never included the software for installation so that I could try it on other computers. When I requested this software, he never responded. Do NOT buy this product and do NOT use this seller.
Summary: Expect to pay between a $1.50 to $3.00 per non-color page at current HP ink costs. I get about 15 pages before the printer tells me the ink is empty (which its actually not) - and it will not let you even attempt to print at this point. Also this price is really steep, i've seen it for less than 1/10th the price and its not even worth that.
Summary: I ordered this printer becaurse it was the same one I had before that I liked. It arrived all taped up and had obviously been returned before It was missing the quick start poster and went installed to my computer would not print no matter what I did. The printer stated it was not compatible with my computer even though I had used this same printer for years. I think HP printers are fine, but this one was a "reject" that must have been used before .
Summary: I had to return this product, it was not sold as advertised. It did not work. It was a hassle to get the money back as well. It took a long time to get it right. I finally ended up buying a new unit.
Summary: I received this order today 1. It had no power cord, 2. The lid that lifts to put in the printer jets Hing was broken 3. No setup disk. 3. The box it was shiped in had no protection inside. Parts of the printer was all loose inside the box. The printer was used,but very good. West Electronics sold this printer I can not use this printer. I`m not going to return the Printer. But from now on Anything I order from WEST Electronics that I see on AMAZON I dont not touch.
Summary: My broken printer is out of warranty, so I e-mailed HP to see if the desktop 'director' would be compatible with another HP printer. The HP 'help' line was useless because they will respond to NO question (even one as non-technical as mine) unless the printer is still under warranty. Needless to say, I will never purchase another HP product.
Summary: I purchased this printer. I installed it. After a week, it went offline and would not go online, regardless of power cycling, reading the manual, or any troubleshooting or reconnecting. It now resides in my trash can.