Summary: I had to return this product, it was not sold as advertised. It did not work. It was a hassle to get the money back as well. It took a long time to get it right. I finally ended up buying a new unit.
Summary: We have around 16 of these printers in our school. The networking and the setup is pretty straightforward and the unit has a web-based interface you can use to remotely check the ink levels. The color quality is fairly good for the type of printing we do - mostly simple graphics. It uses two ink cartridges which are fairly expensive if you buy HP, but they are available from other vendors for less.
Summary: HP makes good products in my experience, and this printer has been fine, overall. For those who run Linux, ...well, I'm no expert but I was able to get this printer working without too much hassle; at least HP supports an alternative to the operating system monopoly. HOWEVER, it is annoying that the software makes it so difficult to restrict printing to black-ink-only. And that in that mode, only draft (low-quality) output is allowed (this is true in MS-Windows also.
Summary: This is a great all around everyday printer. Also does photos very well. Ink is on the costly side but the hp brand goes a long way. I am happy enough that I bought it to replace one just like it rather than upgrade or chose another.
Summary: Over the last 4 years, I have bought about 15 of these as our company has grown and our old printers have need replacement. They are fast, reliable, and do pretty well on ink. Out of the 15 or so that I have, only one has had problems and needed to be sent back. Definitely recommend this one for personal document printing, it doesnt print amazing photos, but gets the job done.
Summary: My broken printer is out of warranty, so I e-mailed HP to see if the desktop 'director' would be compatible with another HP printer. The HP 'help' line was useless because they will respond to NO question (even one as non-technical as mine) unless the printer is still under warranty. Needless to say, I will never purchase another HP product.