Reviews and Problems with HP Color LaserJet CP2025dn
Showing 1-10 of 36
HP 2025dn POS short Life Printer
R. A. Majestic, Amazon
23 July 2013
Summary: just over a year old and coming up with "cleaning" after one page then "misprint". this HP is a POS not worth $100 if it starts acting up after one year. don't think about buying this HP, keep looking.
Summary: This is second such printer at our office: we bought a new one, since we thought the first one was so bad, that it must be broken. Well, it appears wasn't - it is just a terrible printer. Combined with the worst support on the planet, this is one of those purchases that people at your office are going to hate your guts for. If you want to be seriously unpopular, get a few and see how it goes.
Summary: This was a nice printer for me for about 9 months. When the time came to replace the toner I started getting "Remove Shipping locks from Yellow". Even with the lastest fireware, I still receive this issue. If the used printer cartages are used, or the chips swapped from used cartages to new cartages (not recommneded for warranty reasons), everything works fine, except the printer will always tell you the printer is out of toner.
Summary: I bought a CP2025DN printer in January 2011 when my HP 4M Plus had feed problems. At the time I thought it was great, but I've had to revise my opinion downward, first due to high cost of replacement toner, and today when I learned that HP will not sell parts to repair it. A couple of weeks ago my wife broke something in the duplex mechanism when loading paper.
Summary: This would be a great printer ... if it worked. Oh, and if the toner cartridges weren't insanely expensive. When it is working, it's fast and the colors are good. I've had mine a bit over a year (read: "out of warranty") and now it's generating constant errors involving the toner cartridges ("Memory supply errors"). I replaced all the cartridges, in some cases I replaced them twice, always with factory-new genuine HP cartridges and yet I still get constant errors.
Summary: Upon opening the box it was clear the control panel display was broken and the printer would need to be returned. It was far too frustrating and time-consuming an experience dealing with the third-party seller, HP, and Amazon, to ever purchase electronics over the internet again. I do not know if the printer's defect was a result of storage or shipping or faulty manufacturing.
Summary: HP quality is in the toilet. This printer cannot handle the simplest of tasks, such as printing a pdf document without altering the images with grid lines. And, it cannot print my MS Publisher files without the same awful grid lines. After two hours with HP technical help (which is helpless), I gave up. The technician was unable to get this thing to print colors without those grid lines. I downloaded the HP Universal print driver too, to no avail.
Summary: I purchased my first CP2025DN about six months ago. The installation went somewhat smooth and I was able to print in color and duplex. Also, the images were aligned and everything seemed to work okay. In an effort to have one standard set of toners to stock I purchased a second CP2025DN. That's when everything went downhill. I installed the new CP2025DN on a Windows 7 PC and discovered that the CD that is supplied with printer does not even support Windows 7.
Summary: 5 Hours later and it still won't print all the colors in a pdf. Some sections are grayscale. Some are in beautiful color... no idea why. It's not that the printer is bad, it's that you have to spend hours and hours trying to fix a million little problems with compatibility before you can even get to the bigger problems. This printer is NOT Windows 7 friendly. No driver is provided for Windows 7.
Summary: I've owned this printer for about one year. Buyer beware! First, the duplex feed broke while still under warranty, but the local repair facility charged me. HP was nice enough to repay me with three toner cartridges. Since then, the printer has been nothing but a pain. An example from this morning: I am printing a 25 page document. There were 6 "misprints" and two jams. A duplex print job that should take 2 minutes takes 10. I can say this about HP printers: NEVER AGAIN!