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Printers.203483
7.4 out of 10

HP Color LaserJet CP3525-series

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Reviews and Problems with HP Color LaserJet CP3525-series

Showing 1-7 of 7
Overall 2
2.0

Expensive boat anchor

William C. Ruff "billruff", Amazon
8 November 2012
  • Summary: Bought this out of my school classrooom budget. Began throwing all kinds of error messages right out of the box. HP dragged their feet long enough that it went out of warranty...Now I turn it on just for the sole purpose of watching all the front panel lights flash! That's about all its good for. Didn't even get to find out how expensive replacement toner is because it won't print and never uses any! Sadly, my district requires us to use HP...
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Overall 2
2.0

Beware of Toner Costs!

TJB, Amazon
15 August 2012
  • Summary: I have been a big fan of HP printers from the get go. They have a reputation of building high quality, easily maintainable, and low total cost of ownership laser printers. I have serviced HP, Lexmark printers for over 15 years as well as a few Xerox, Brother and Canon printers as well. The HP brand printers have been my favorite to use and support. However, the cost per page for this printer is extremely high.
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Overall 2
2.0

save your money

Stephanie C. Wood, Amazon
19 November 2010
  • Summary: An overpriced lemon. Did not get this through Amazon, but directly from HP - but I want to warn shoppers about this printer. Has to be reset every time you print something. Totally high maintenance. My 10-year old black and white printer worked better than this one, even when it was on its last legs. I've had this for a few months & want to toss it out the window. HP support staff were not helpful. Will never purchase anything from HP again.
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Overall 2
2.0

"Very poor technical support from HP"

brianluedke, CNET
19 December 2008
  • Pros: Very fast, color is great! Double sided worked well and very quick. Looks like a very nice printer.
  • Cons: Could not use #10 envelopes. Tech support a joke and very rude. Tech support kept transferring to next person. Took hours, no one calls back no solution to problem. I returned printer disappointed.
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Overall 2
2.0

Poor customer support

B. Luedke, Amazon
19 December 2008
  • Summary: I have owned 6 new HP printers and been very happy. This one is very expensive and HP has the worst customer support. I will never purchase a printer from HP again. I needed to print envelopes and tried with this printer. It kept saying it was jammed, but there was no paper in the printer anywhere. Started making lots of noise so I called tech support. People say they will help you, but they don't. Next thing I know I'm being transferred from one person to another.
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Overall 2
2.0

störanfällig

bbhamburg, Amazon
25 January 2012
  • Summary: Diese handlichen drucker sind zwar viel kleiner als die alten, dafür sind aber eben auch die (dennoch sauteuren) Toner kleiner (=weniger Toner drin.... Ich habe zwei und keiner kommt störungsfrei durch die Garantiezeit. Ich betreibe einen mit zubehörpartonen und einen nur mit original. ratet welcher zuerst die Füße durchstreckt? Genau, der jüngere mit den Originalen. NERVIG !!
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Overall 2
2.0

Kinderkrankheiten überwiegen

PC11235, Amazon
27 October 2009
  • Summary: Das Gerät ist sehr fehleranfällig. Ausdruck ist sehr gut. Ich kenne die HP Colorlaser (vor allem den 3600, 3800) als sehr zuverlässige Geräte. Das kann man bei dieser neuen Serie nicht behaupten. Ständig Fehlermeldungen im Display, die nur durch einen Neustart des Druckers behoben werden können. Zweimal wurde schon die HP Garantie in Anspruch genommen. Es kommt auch prompt ein Techniker, der versucht zu reparieren. Mehr als ein Versuch ist es aber dann auch nicht.
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