Summary: This is certifiably the worse nightmare product I have ever bought. After paying $4000 for it 5 years ago, the printer began to have multiple print quality problems within the first year and half. From that point on it was one maddening experience with HP [lack of] support after another.
Summary: I have replaced the cartridges the ones sent with the printer did not pass diagnostics test, The Cyan cartridge ( on my third cartridge ) still does not pass diagnosis tests and the color resolution and picture resolution are very bad the printer is virtually unusable.
Summary: We were sent a broken printer. We wrote to them to tell them what was wrong, they asked us to do a number of things, we complied and it was not fixed. They insisted that it was the toner that was the problem (even though they never bothered to send anyone to even come look at the printer). After spending months and hundreds of dollars on trying to find the issue with the toner, it was determined that it IS INFACT THE PRINTER THAT IS BROKEN!!
Summary: This machine jams paper routinely. When it does work, it does a decent job of printing while quickly using up its expensive cartridges. I am sorry I purchased it, and am looking for a replacement.
Summary: I am afraid I have to agree with the negative reviews concerning the HP 5550. I bought one about 6 weeks ago and it worked fine for the first month. After putting in a refurbished cartridge recently, it printed 1 page and then stopped halfway through the second page, telling me to "check the line". The "line" was working fine, but there was no real explanation given, either on-line or in the user manual, for it to stop right in the middle of printing the document.
Summary: I cannot recommend HP to anybody anymore. The company introduced regional coding, which means printer cartridges from one region cannot be used in another. For most this is probably not an issue, for those busily traveling around it is. Also, it is an issue of principle, its bad enough for DVD, but printer cartridges? HP has introduced this rather secretely and if you don't read the box cover etc very carefully, you may not notice. The main issue is in Europe.
Summary: I got this about 6 months ago? Because my dad had gotten one like it.. it printed alot faster than the sucky lexmark that my mom had, but it was only printing in black and white so they took it back. I thought maybe it was just the one that would was messed up. I WAS SO WRONG. This one prints in color. That doesnt make up for the constant messages OUT OF PAPER right after I put the paper in. paper jams. mechanical errors. The lexmark was slow..
Summary: Presently is one year old and doesn't work. All the lights flash indicating a problem. Indicates it is out of ink which is isn't because I have installed two new black cartridges trying to get it to work. Users guide says to reboot it which doesn't help. It doesn't pick up the paper. Only God knows what is wrong with it. It appears it is cheaply make which I guess it is. I would not recommend this printer.
Summary: This printer was a real disappointment. I loved the print quality of photos. However, this printer is LOUD compared to my old 722c, which lasted nearly 5 years. Not only that, it was cheaply made in comparison. After about a year and a half the thing just went crazy and the paper would not longer feed through. It makes a loud crazy sound then doesn't pick up the paper. Customer support is non-existent.