Great for two years, then unfixable color printing problems galore -- $$$$
K. G. Anderson "K. G. Anderson", Amazon
7 April 2009
Summary: This was a great all-round printer for two years -- fast black and white printing and lovely glossy photo printing -- just what I wanted. Then the color printing problems started. Tests showed yellow was not printing at all, and cyan was streaking badly -- even though the machine's own diagnostic utility said the cartridges were half full.
Summary: problem after a lightly used 12 months the head alignment program from "settings" is permanently turned on. This causes a test pattern to print out after each printing job. Technical support couldn't care less--wouldn't even pretend to show interest.