Excerpt: Bought and tried to set up the wireless to our mac. Didnt workCalled support number and got someine in India who spoke english but with an accent and was hard to understand. On the phone 1 hour and our mac still could not communicate with the printer.I am taking it back and get a HP which I have had many and never had this kind of trouble synking to our computers.
Summary: Let's see if I can summarize this in a tactful manner...nah, I won't bother. This printer is junk, do not waste your money. The customer service Epson provides was useless. The trouble started when the several brand new cartridges I bought were not properly read by the printer as full, it only read them as empty, thus it would never let me move past this point. Frustrating doesn't do justice, but I'll keep things tempered seeing as it's just not worth the frustration.
Summary: It's hard to find enough bad things to say about this printer ... but I'll try. This printer was very poorly designed, if "designed" it was. To start with, I've printed about 5 letter-sized pages plus 6 or so CDs and the printer is saying it's time to buy more ink. If you're going to include ink with your printer you might want to put in cartridges that will actually last for more than a few pages.
Summary: Purchased this printer 6 months ago based on favorable ratings. Don't believe them! This printer just died on me ... refused to print anything ... producing blank pages. Tried upgrading the driver which did not solve the problem. It will not print data from my word processor, emails and will not even copy which is an off-line function. Have no idea what happened but my computer repair man tells me not to waste my time on this piece of junk and avoid Epson.
Print quality is good when you can get it to print
Alice Grinold, Amazon
22 July 2014
Summary: Have had this printer for less than one year and it has been unsatisfactory. Print quality is good when you can get it to print. Flimsy construction, difficult to load paper. A constant stream of error messages. This will be my last epson product.
Excerpt: The XP-610 is too confusing to operate. I had an aweful time getting it set up and running (too much to explain here). There were constant updates and set ups that popped up on the screen. What really got me was that the output tray has to be fully extended for this printer to operate. If you forget to do this - and you try to print from a wireless device - you get a warning of the problem. What good is that if you are far away from the machine?
Summary: I just received this today, and I really, really wish I had done a little more research before purchasing it. I thought Amazon had the best price on this, but Wal-mart actually has it for the exact same price right now. The difference is that I could have easily returned this to Wal-Mart, but not to Amazon. It will probably cost be $20 to return this because it has to have a tracking number (over $75).
Excerpt: Worst Epson Product I have ever owned. I have been working with Epson for the past 16 months to get this printer replaced. So far nothing has been done. Below are the list of problems (which Epson decided were user error). Of course, I got the printer when it first came out so I was out even more money than what it is on sale for now. Ink Related Issues1) Ran out of ink after 50 pages.
Summary: I've owned printers going back to 8-pin dot matrix printers and buy a new one every five year or so. I bought the Epson and a set of replacement cartridges. The cartridges that came with the printer were a waste of packing space and they printed about five color photographs and possibly ten black-and-white text documents. OK, fine, to be expected as these printers are given away and the company makes money on the ink cartridges.