Summary: I had to order the printer for our POS System but it took so long to receive the printer, And it doesn't match our system, so I had to spend money for FedEx to return the printer without using and they didn't refund the whole money only 80%. I just spend money for nothing just waste time and waste money because of this printer. I'm not going to order from this company.
Summary: I bought this as a replacement for a micros kitchen printer that had mechanically failed. The interface card and mainboard were not the same as the original so I pulled them out of it and put them in the new printer. Dropped in and worked perfectly.
Summary: I purchased this TM-U220B printer to replace a Micros branded printer (of the exact same model) in a restaurants kitchen. It was hundreds cheaper than the price of the Micros branded version so it was worth a try for me. I received it, pulled the interface card out of my old one, popped it into the new one and it started working immediately. My last one lasted me 5 years until it just ceased to work anymore. I hope to get at least 5 years out of this one.
Summary: I bought this printer and opened the box a month later. The printer was used in the restaurant with Aloha POS system. The machine stopped working after 2 days. Found Epson authorized dealer, still waiting to get it fixed.