Works well, much quieter than earlier models. I ...
Doris James, Amazon
3 August 2014
Summary: Works well, much quieter than earlier models. I can only give 3/5 stars because it did not include the printer to computer connector cable. I found this out after my printers arrived so I hadto order them and delay much of my work for an additional 2 days.
Excerpt: The first one they sent us had the wrong printer head installed, did not fit that printer. But the local Staples store was very helpful in getting it returned and a new one sent, we received by the next day! The parts are always more complicated than your old one, but at least the printer cartridge has a clip on the ribbon that you slid into place and ensures that the ribbon is installed in the correct position. It took us awhile to figure that out though.
Summary: So excited to get home and receive the printer. However from the minute I plugged it in it said printer error. I called Epson and said the printer has a hardware error. Good news is that they are sending me a new one but frustrating to buy something get it and it not work.
Summary: My company had been using an old impact printer from the early 1990s and it finally died on us. After many weeks of trial and error with other printers this one was perfect. It prints clearly and very fast. Works with Windows 8.1 Pro.