Summary: We bought this unit in the hopes that it could replace our aging Xerox Phaser 6200DN. We have purchased two of these units and have yet to get either of them working well enough to replace a 10 year old unit. I love the price for the toner and replacement parts, however, none of that matters if you can not get the system working. I have gotten the unit to print, but the image quality is poor. If you can get a new one from Dell, it maybe a good deal.
Summary: Had this unit for three years in a small business/home environment. Average use less than 1000 pages/month. Thankfully, this unit is no longer produced. I would have reated it lower except that when it did work, the color was good. Issues: Toner did not last as advertised (less than 40%). Drum/fuser did not last as advertised(less than 30%). Consumables (tomer) very expensive and only available from Dell. Very heavy - ~80 pounds lodaed with paper.
Summary: This printer prints very well on std size paper. But if you want to print any odd-sized cards or envelopes it won't easily work. It will print 2 at a time and then freeze up every time. Dell Gold support people don't know anything about their printers and are of no help. If you can get one at a good price and only want to print on full sheets of paper...it works fine.