Summary: Our school district purchased these for general office printing. First of all, all 4 toner cartridges must be inserted and have "life left" in order to print! I.E. if the cyan is out, I am unable to print anything in black and white until a new cartridge arrives. Also, the manual feed for certificates, etc. is LOUSY. It sucks envelopes and cardstock in at an odd angle, which jams nearly all of the time. The manual tray is basically a joke.
Summary: The printer I received did not have the "optional" wireless module for the wireless port. The printer prints beautiful pictures, but if you are looking for a wireless printer, look elsewhere. Someone has crafted another "bait and switch" scheme.
Summary: This printer has several problems that were never addressed in any of the reviews that I read of it. 1. The print quality is far less than that of HP. 2. The printer needs to be shut off and back on again when printing anything larger than a small document. I print Veteran's Day and Christmas Cards. Usually one hundred at a time. That's two hundred full color pages. The problem is with the print drivers.
Summary: My printer has major print quality problems related to the fuser and the drum. It's under warranty, and Dell acknowledges that they're responsible to replace the fuser and drum, which they will do. But only once I had installed Dell toner, which cost me $400. I had been using non-Dell toner, which cost only about $100. Never mind the fact that the toner has nothing to do with the problem (as proven by the fact that the problem persisted even with Dell toner installed).
Summary: I bought this for our business just over a year ago, and that's all it was good for. Yes, I liked the speed and the duplexing, and it was relatively easy to interface with out computer system. BUT, it never did envelopes without getting them wrinkled and screwed up, and after one year, it developed a series of stripes across all of the pages and continually has paper jams.
Summary: Dont bother wasting your money on this printer. In one year, Dell had had to send me a complete replacement and 3 months later had to send replacement parts and it still doesn't work correctly.
Summary: Bought this printer to replace a canon mp250 which by the way still works perfectly. The first one arrived fine from amazon and expired after 2mths and was quickly replaced by amazon the second one which has had low to medium use has died after 18mths. Stay clear of this machine it will in all probability let you down.
Summary: We've had 2 of these and whilst they start off fine they soon develop problems with smudged printing or lines down the paper. I'm not really sure why we bought the same one twice. We had problems with the drum on the first one and this was replaced. We had the whole machine replaced on this one within 2 months of buying it. They replaced it with a reconditioned one which I wasn't very happy about. I wouldn't buy one again.
Summary: I was initially pleased with this printer although setting up the wireless was pretty horrific. A couple of months later both laptops in the house died so I was faced with the prospect of doing the set-up all over again. By this point I had, of course, lost the set-up CD and who could have guessed it's impossible to set the wireless up again without it.
Summary: My printer has major print quality problems related to the fuser and the drum. It's under warranty, and Dell acknowledges that they're responsible to replace the fuser and drum, which they will do. But only once I had installed Dell toner, which cost a small fortune. I had been using non-Dell toner, which cost only about 25% as much.