good value but operating system needs charm school
9 November 2012
Summary: the good: great price, fast on the draw, good resolution....the bad: unfriendly, non-intuitive operating system...if you change settings for a print job it keeps as default, difficult to change back, to print in only black & white had to make change in windows, black & white setting on printer is useless, no notification during or after fax to verify successful..
Summary: Don't use Dell. I would go with any other distributor before ever using Dell EVER again. This was the worst situation I have ever had to deal with as both an individual and a professional.
Pros: There is no pros to a product that is framed in horrible service
Cons: Dell charged me twice for the same product. Once for the product itself and the second time instead of a refund. Now they are refusing to acknowledge the situation after talking to 5 different internal Dell departments.