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7.4 out of 10

Dell 1355cn/cnw

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Reviews and Problems with Dell 1355cn/cnw

Showing 1-3 of 3
Overall 6

good value but operating system needs charm school

*mako*, Ebay
9 November 2012
  • Summary: the good: great price, fast on the draw, good resolution....the bad: unfriendly, non-intuitive operating system...if you change settings for a print job it keeps as default, difficult to change back, to print in only black & white had to make change in windows, black & white setting on printer is useless, no notification during or after fax to verify successful..
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Overall 1

Most complicated wireless setup.

aresium, CNET
18 April 2012
  • Summary: Worst printer I've ever experienced. Wireless setup was very complicated. It took me 5 hrs with dell's techinicans in last 2 days to get it done.
  • Pros: Nice techinician. I dealed with two techinicians, one was gentlman and another one was lady. They both were very nice and patient.
  • Cons: Very poor programming.
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Overall 1

Worst Service Ever

sdsorsn, CNET
14 February 2012
  • Summary: Don't use Dell. I would go with any other distributor before ever using Dell EVER again. This was the worst situation I have ever had to deal with as both an individual and a professional.
  • Pros: There is no pros to a product that is framed in horrible service
  • Cons: Dell charged me twice for the same product. Once for the product itself and the second time instead of a refund. Now they are refusing to acknowledge the situation after talking to 5 different internal Dell departments.
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