Summary: I'm giving it three stars. Here's why. I bought this printer back in 2012 as my first color laser printer. Print wise, this laser was amazing and printed everything vividly. However, I soon found out this printer had many cons. Firstly, I was unable to print many different types of paper - card stock paper cannot be printed on there. Some labels from Avery could not be printed no matter how many times I tried to feed the printer with the paper.
Summary: I have owned this printer for a couple of years. Nothing exceptional, in fact the toner cartridge life is somewhat short-lived; a couple hundred pages and you are replacing toner. Print quality is adequate, nothing beyond that. However, no jamming problems or problems with the NIC.If you need a light duty color laser this would fit the bill. In all, I would say "average".
Broke before I even got through the included toner
Jonathan Nilsson, Amazon
5 January 2014
Summary: This printer never worked great, but I could put up with it. Now it won't even start for me at all. When I turn it on it just says error code 010-354 and refuses to print anything. It's a pretty crappy printer to break before you can even get through the original toner.
Summary: Good price, works nice. I have been using this printer for 1 year now and have not had any problems with it. Prints nice color prints. I would recommend if you are just looking for a nice personal or small business laser printer.
Summary: "A little difficult to set up for newbs" is the understatement of the year. We couldn't get this thing set up, so we called my wife's brother who works for Dell writing their training manuals. He came over three times and never got it fixed. He has fixed everything else we've ever asked him to successfully, this this was just that impossible. We eventually just sold this on Craigslist at a huge loss and bought a different printer.
Absolutely worst service possible..throw away printer.
6 April 2013
Summary: The printer is decent but you better know how to fix it for there is no service.
Pros: Decent printer until problem occurs.
Cons: No service....I mean none..tried working with Dell over 2 months and got no where. Buy at your own risk but I would not advise any Dell product. I have been a customer over 20 years with numerous products but never again.
Summary: Am very happy with this printer. Wonderful quality. Consumables are very expensive if you use Dell's toners, but I notice that prices are about 1/5 as much on Ebay. However, I cannot yet vouch for the quality of such generic materials as I have not owned this printer long enough to need to change the toners. The main issue that I have is that the installation program CD repeatedly bombs when I try to set it up with Win 8.
Summary: The unit broke down after 8 months. I purchased this from Beach Audio through amazon. Beach Audio was helpful. Dell offers a one year warranty but they said the warranty expired. After many calls, about 12-15 and two weeks later, they finally got the warranty corrected.