Conclusion: I have had my pro-100 for about a year now and it had taken into the shop twice. Both times it was rendered head and this last time also included a collector. No stores in my area carry the ink cartridges for it, so I have ordered them online and because of it, it's easiest order all 8 at once. However I have had several of the cartridges tell me they are empty when they are not. It shuts down the printer and I have to place the cartridge it's saying is in the.
Pros: Easy Setup, High Quality Output, easy to use
Cons: unreliable, ink cartridges expensive and unreliable.
Conclusion: I've had the Pro-100 for two months. The Printer does a good job of printing on various mediums. The Software that comes with it is pathetic. You cannot size an art print on a piece of medium with the software that comes with this machine. If you want to print an 11 x17 or a 12 x 16 on a 13 x 19 piece of photo paper , there is no way to do this !! It will print in some oddball size that you cannot buy a frame for.
Conclusion: First unit was DOA. Second unit (new) worked but; After printing two things, ink was being reported as 1/2 consumed. Printed a few 'plain paper' text pages, and one or two ink wells started flashing 'empty' printed a 2-3 shipping labels from UPS, and now da.mn near every single ink well is flashing empty, and I have to click OK a half dozen times, followed by holding the 'resume button' for 5 seconds, and spin in my chair 3 times followed by pressing OK a few more times,...
Pros: High Quality Output, fast print speed
Cons: printing envelopes is more difficult than need be, no enclosed paper tray