Excerpt: Despite the otherwise good reviews on this printer I received two bad ones. The first I sent back because the print head would not go in the carriage without breaking the locking lever that holds it in place. The second one is now giving me an "out of paper" error despite having paper in the printer so I can't even align the print heads, let alone print anything.<br /><br />The software setup took an overly long time to install.
Cons: "out Of Paper Error", Large Footprint, Poor Quality
Summary: Printer died when it was less than a year old, so I went through the painful process to get it to the nearest Canon repair facility - 120 miles approx. - yep, that is a lot of gas!! A couple of weeks later, I call and find out it was not repairable and they are waiting to hear from Canon. A couple of weeks after that, they sent me a new one - I had to pay the shipping costs to for the new one, I might add.
Excerpt: The package arrived brand new, opened the box and all protecting materials were still there so that's good. The horror began when I opened the top cover of the printer to discover that the entire part inside is missing!!! This is the holder that's used to hold the printhead and ink cartridges. I believe there was another customer who encountered the same issue, but I decided to purchase it anyway from all the other good reviews.
Excerpt: I got this as a part of the T5i bundle a few months ago but never got a chance to open the box due to my travel schedule. When I did open this over the weekend it was missing parts (the part that holds the print head with cartridges). Without this its a pretty big paperweight. Also the box was definitely opened as I found the Adorama receipt in the box (not sure if Adorama opens all items to put in their receipts).
Conclusion: The product is unfortunately not compatible with my photographic workflow requiring a additional software package to which the photographs have to be copied and pasted in order to print. As a semi-professional photographer, this is a time consuming drawback that is not necessary with other printers.
Cons: Difficult to use, Slow Print Speed, Large Footprint, Difficult Setup
Conclusion: I have a new Pixma Pro 10 and purchased it based on the many reviews regarding quality of the prints. I can't tell of course, because paper doesn't feed. Nothing is more frustrating than spending hours trying to get paper to feed to print a simple email or map much less photos! I also don't understand why the printer preference doesn't let you print from the manual tray when plain paper is chosen! So far, the printer is useless if it can't load paper.