Excerpt: I am a professional portrait photograher. I use this printer to print my own photos up through 16x20. I also print Holiday cards. The first year I had tech support out twice to repair the printer. The second year they were out three times and the printer was down a full week during my busy season.
Summary: I've had the IPF 5000 for about 2 years and never been happy with it. First, if you own a mac, it's a real coin toss as to weather the drivers are going to work. When a new Mac OS comes out, it's unbelievable how long Canon takes to update the driver.
Summary: This is a fantastic printer. We have used 2 of them for over 2 years. Until firmware ver 1.38 came out. Now it will not allow printing to continue if the head has the slightest clog. It will not even print out the sheet showing if the head is clogged.