IT IS A PIECE OF CRAP! I BOUGHT TWO FOR OUR OFFICE AND THEY ...
Amazon Customer, Amazon
14 November 2014
Summary: DO NOT BUY THIS PRINTER!!! IT IS A PIECE OF CRAP! I BOUGHT TWO FOR OUR OFFICE AND THEY DIDN'T LAST EVEN A FEW MONTHS BEFORE THEY BOTH STARTED JAMMING UP AND SPITTING TONER ALL OVER THE DOCUMENTS. BROTHER TECH SUPPORT ARE THE RUDEST PEOPLE ON EARTH, THEY LAUGH AT YOU WHEN YOU'RE ON THE PHONE WITH THEM AND THEY TREAT YOU LIKE A 2 YEAR OLD. THEY EXCHANGED ONE OF THEM FOR A REFURBISHED PRINTER BUT THAT ONE STARTED JAMMING AFTER 1 WEEK. THEY ARE BOTH IN THE DUMPSTER NOW.
Summary: I LOVED it at first... I would say at about 40k copies I started having jamming issues and the print quality dropped to a blurry faded mess. It jams all the time and I used rubber renue on all of the feeder/rollers and it hasn't helped. I've also update the firmware still not help. It's so frustrating to try and get a resolution on this issues. I'm also experiencing the 'exploding" toner mess from the high capacity toner cartridges.
Excerpt: When I started working at this job, all printers where old and expensive to maintain, as they started having problems I started replacing them all with Brother printers, I ended up saving the company thousands of dollars, we have the 2000 series, 5000 series and now this 6000 series, its fast, relieble, easy to maintain, if I need to replace parts there easy to get, and its 1/3 of the size of our old xerox, on top of all that it comes with some extra fetures: Airprint...
If you are like me and make every effort to extend the life ...
KC Killinger, Amazon
23 September 2014
Summary: Only one big complaint with this Brother model. This machine forces you to change toner cartridge when the toner is low. If you are like me and make every effort to extend the life of the toner such as by giving the cartridge a good shake then those days will end for you too. If the machine believe's its low in toner then it will not print a single page more until you replace with a brand new toner. There is no way to force it to keep printing either.
Summary: Pros I love the high capacity paper storage the price was right it is fast Cons My biggest gripe is that the toner runs out at the most inopportune times and it will not provide advance warning.
Summary: I purchased this printer because of the advertised speed and the fact that I would have two paper drawers so I could seamlessly print letter and legal sheets. I've only had it over a week, but I love it. The print speed is super fast, faster than what was advertised in my experience. Also, it wakes from sleep mode very quickly and doesn't have much of a lag time between sleep and actual printing.
Summary: I've had several Brother HL-series printers and got this for the office. Clear and fast printing. No jams or paper handling problems even for adhesive shipping labels. Wireless setup via the front panel is barely usable but the USB-based setup works well. Great printer.