Uses toner well and mechanically sound, but has pause issues with OS X (Mac) and weak firmware update process
John Faughnan "John G Faughnan", Amazon
14 March 2014
Summary: I bought the 6180DW because Brother's entry level printer was very expensive to operate. This printer's per page costs are much lower, so the total cost of ownership is also lower than most other Brother printers. I've run into two issues however, each costing one star. Both apply to Macs. The printer is often unresponsive. It has an aggressive power-save sleep cycle and a defect in its Mac drivers. That means it doesn't wake from sleep when it should.
Summary: I would have given this a 5, but everytime I reboot my computers I lose connection to the printer and have to reinstall. I now only reboot once a week, however, this is really a pain. I've tried everything and with connections on my end and have researched on Brother's website, but to no avail. I'm going to keep it for another week, otherwise I think i need to return this and try for another product.
Summary: Printer does a fine job but am using it with a wireless network. Set up not too easy and on screen prompting not intuitive. When it starts up, there is a large power drain as others have noted, but my fuse handles it - lights just get dim for a moment. When it does print, it is fast and duplexing works well. When it does not capture the wifi, simply powering down and up again re-establishes the link and printing continues.
Looks like a good unit, but waiting on replacement ... will update review!
Amazon Customer, Amazon
17 May 2013
Summary: I chose this printer because of the toner capacity, high resolution and shining consumer report reviews of a similar model in the line. The first printer is on its' way back because there was an obvious electrical defect with the unit. I also had the circuit breaker issue, which is mentioned by another reviewer. However being an electrical engineering student, I perhaps have a slightly higher level of understanding and trouble shooting ability with the problem.
Summary: We purchased this printer and were happy with its performance until yesterday. We purchased this at the beginning of the year. Now, 4 months later, an error has occurred and it does not print. We will have to take it in to a dealer to get serviced. Hopefully they can fix it quickly and we won't have further problems with it. We'll see.
Need Deeper Receiving Tray!! A Bit Longer Life Expectancy!
NIGEL LIN, Amazon
10 July 2012
Summary: I introduced this printer to the branches of our company. It seemed working ok; however, there is one major issue. The receiving tray for printed copies is not deep enough. The printer is designed with 500 page tray and 42 ppm; however, the receiving tray is only designed to hold not even half of 500 pages which might get printed out from its tray. In our environment, we frequently needs to print out many copies of papers. We end up with papers flying around.
Not completely problem-free out of box and toner fixing problems.
Amazon Customer, Amazon
10 July 2012
Summary: I've had a HL-5250DN since 2006, and it has been a great printer with hardly any problems and still going strong. Out of the box, the HL-5250DN was almost perfect in features and performance with less than 10 paper jams in the course of six years of use. So I expected the same problem-free printer out of the box with the HL-6180DW, but there were a few snags. First, I read another review saying this product does not dim the lights.