Summary: Based on reviews and specs, I was excited to install this printer and use it for our hotel operation. It ran well for about 3 months, after which it would overheat and pause after every page of a multi-page print. After taking it to an authorized Brother vendor, the error code revealed a defective fuser and power source (after about 6000-7000 copies).
Summary: We bought this HL6180DW Brother printer in August of 2012. Initially, machine worked quite well. Around 14 months later (you know, right after warranty expired), the quality of the printing began to degrade. We tried new toner and drum, updated all applications, drivers and firmware. We also tried numerous setting combinations to see if could improve print quality. Unfortunately, print outs are getting worse and worse.
Excerpt: Setup took a bit longer than expected, but overall works great with wireless and wired setup. Purchased the high yield toner at $88, last approx. 1 year for for extended usage and at an administrative level. Prints out of the border range which is excellent for border-less prints. Supports stock paper and quality is excellent. Double side printing's alignment is as close as you can get. Size of printer is average but is smaller that the bulky all-in-one printers.
Summary: I used to swear by Brother printers -- was a faithful small business user for well over a decade, both printers and MFC. Quality Mac drivers were a great selling point for me. Recently, however, we started having problems with the feeders -- on MFC-8460N, MFC-8890DW and MFC-9460 CDN -- so that faxing became a nightmare. This particular printer, HL6180DW, started "chewing" paper -- even in single-sided printing -- just six months into the purchase.
Uses toner well and mechanically sound, but has pause issues with OS X (Mac) and weak firmware update process
John Faughnan "John G Faughnan", Amazon
14 March 2014
Summary: I bought the 6180DW because Brother's entry level printer was very expensive to operate. This printer's per page costs are much lower, so the total cost of ownership is also lower than most other Brother printers. I've run into two issues however, each costing one star. Both apply to Macs. The printer is often unresponsive. It has an aggressive power-save sleep cycle and a defect in its Mac drivers. That means it doesn't wake from sleep when it should.
Excerpt: I have just given up my HP loyalty. Too many short lived printers at very high costs. I was surprised to find a Brother printer that is nearly identical to my last HP printer but at 1/3 the price! Toner is cheaper too. Now let's see if it lasts longer that the 3 years I got out of the HP. Only con is that it seems a little noisier than the HP...but maybe it's my imagination. If it lasts more than 3 years I'll give it the 5th star!
Pros: Easy To Set Up, Easy To Use, Fast Print Time, Sharp detail
Summary: I was concerned about the reported high-current draw of these printers, but took a chance. Both are connected to circuits that have computers and other printers, and have been in operation for about 2 weeks, networked with multiple users printing to each. Neither printer has given any hint of excessive power draw.... no tripped breakers or even dimming of lights. They promise to have lower operating costs than my other Brother printers (all lasers).