Fast, good quality duplex printing comes with serious electrical surge issue
Christian E. Prenter, Amazon
23 October 2013
Summary: This printer works fine except for the electrical surge it creates whenever it prints. I have it connected to my office APC backup battery and it still dims the room lights and trips the battery backup power every time it prints. Other reviewers complain of tripped electrical breakers. I have also read other reviews that say upgrading the firmware corrects the issue but this is not correct. I upgraded the firmware and it did NOT correct the problem.
Summary: When I first received this product, I loved it but after a year of use, the product is not functional. I have a constant 'replace toner' error when the toner is fine. I guess (like most technology), budget for replacement annually to give an accurate operating cost. For the same price, I could have had a decent printer and a spare!
Summary: I am out of my return window unfortunately. Amazon still offers a return for a partial refund but by the time I pay shipping and they don't reimburse shipping I think I may just have to keep this as a back-up emergency printer. The problem here is the toner isn't bonding properly to my paper stock. It is flaking everywhere. Its as though the fusing element in the printer is not heating up fast enough or hot enough.
Summary: Although the printer is a good one with many features at a reasonable price, THE COST for a one-time replacement of the TONER and DRUM could EASILY COST MORE THAN THE MACHINE ITSELF. DRUM and TN750 Toner could easily cost you more than $300. STAY AWAY from this LOW COST HIGH MAINTENANCE Printer with a poor misleading USER MANUAL. Don't be fooled with a low price only to later learn the high-cost of supplies. BUY an H-P which has the drum built into the Toner Cartridge.
May be cheap up front, but will cost you in the end
1 January 2013
Summary: We switched most of our small office printers to this printer to be consistent. We liked it for the price. However, we have found that they don't last as long as an HP and the toner cartridges are more expensive, so in the end it would be cheaper to have stayed with HP printers. We are switching back to HP. I wish I would have made that decision before I just bought two replacements. All future replacement purchases will be HP and we will say goodbye to Brother.
Summary: This printer prints well. The noise that it makes while printing is unbearable, I can't be in the same room while it is printing. I would not recommend it and am surprised that Brother sells a printer that makes such an awful noise.
Summary: Printer was shadowing and ghosting right out of the box. Chatted twice, then waited for a call back which never came. Called customer support which then told me they'd "elevate" it to the next level, and they'd call me by noon. Call never came. Waiting for another call AGAIN. Very poor performance of a brand new printer and unacceptable customer service. Update: they called me back, at the "elevated" level.
Ok for old style printing, but some issues with the new technology
DC Goog Guy, Amazon
21 September 2012
Summary: This is a new printer with problems with its new technology. I bought this printer with the promise of using its native Google Cloud Print (GCP) support to ease the configuration maintenance in my devices and allow printing from my Chromebook. However, I've run into two issues. First, the printer seems to log out of GCP after roughly 30 minutes of inactivity. Restarting the printer fixes the issue for another 30 minutes, but that's quite annoying.