Summary: I purchased a new 5470DW printer and spent extra for a high capacity toner cartridge (8000 pages advertised). After about 2000 pages i got a toner low message, even though it was still printing with no problems. I suffered through these messages but was still able to print. Then I found a "back door" trick on the internet that allowed me to reset the toner counter, for apparently this is a wide spread problem with certain brother printers and others have suffered.
Okay printer until it stops working and it stops after 6 months.
Adventurer "Adventurer from Indianapolis", Amazon
13 August 2014
Summary: Garbage. After 8 months of light use at home, paper refuses to feed and can only print one page at a time without removing the paper tray and reinstalling it. Technical support states I need to send it in for service at my expense. $200 for a paper weight, a useless machine. Avoid at all costs.
Excerpt: This printer is currently sitting on the floor next to my desk as I figure out how to return it. We have had it less than a year and the insides are literally coming apart in pieces. The little roller is spitting metal shards OUT of the printer. If I could give it ZERO stars I would. NO GOOD.
Excerpt: The printer continually trips my AFCI fuse. I called Brother and of course they have had other calls about it because they provided a canned answer. They would not take any responsibility knowing they put out a faulty product. I took it to the official Brother repair shop. They changed a fuse and the product still does not work. This was my fourth Brother printer. After this one I would never buy Brother again.
Excerpt: Although this unit seemed to work well in the store, It would not work at home on standard 15 or 20 amp circuit breaker . This was very frustrating and a waste of 3 hours of my time. I later find out that this is a common problem with this unit and many solutions like firmware updates that people suggest on the web other than returning the unit do not work. Also... I purchased this unit because of its wireless capability.
Summary: This printer has consistent issue(read other blogs) with printing when it has been in sleep/deep sleep mode. (contrary to what the manual states). It will work eventually however. Using the keypad is not very intuitive for the basic person which contributes to the problem. Also, it is fairly noisy but not unbearably so.
Excerpt: Last week I purchased the Brother 5470DW printer. The printer is causing my electric circuit to fail. There are many other reviews that have stated the same issue with your printers. I was planning on returning the printer soon, if I cannot find a solution. Is there anything that can be done to reduce the power output of the printer?
Excerpt: This printer worked beautifully for 2 days then it started printing completely black pages then it simply stopped printing and started flashing a message to re-start printer. I restarted it almost 20 times and the message is still flashing. Returning it today.
Summary: What I needed: a simple, 2-sided, functional laser printer to send to my parents to work with their new Chromebox. I thought this was that printer. It turns out, it doesn't work. Problems I encountered: - Turn it on. The house's circuit breaker pops. This printer has a power-spike on power-up, and doesn't work on 15-amp AFCI protected circuits. Moving it to another circuit fixed this.
Summary: I bought 3 of these printers and each time they tripped the circuit breaker in my home office. I had nothing else on the circuit and I tried 3 different office circuits. A different circuit breaker tripped each time. The room was wired as an office with extra power in mind. I returned the first two printers after seeing other Amazon reviews of this product and reading about tripped circuit breakers. I then noticed something about my office circuit breakers.