Pros: These units print very fast and are not too loud. There are lots of options in terms of print settings. Supports print macros (though we're phasing out the old DOS based software that needs it), fairly easy to setup for network printing and easy to manage through BRAdmin Pro.
Cons: Reliability has been a major issue. We have had intermittent issues with printers not waking from sleep without having to restart. These things are power hogs!
Excerpt: So far we have two issues with the printer: 1. The fuser temperature is high enough that if letterhead from another laser is used the letterhead colors melt and smear. 2. The printer is being used with a USB connection and not on the network. When installed this way the printer does not wake up from sleep/deep sleep without a power cycle or a manual reset of the USB cable.
Summary: Have owned for 25 days. Printed about 10000 s so far. Like the printer better than Samsung 3312nd I owned before as its cost and access to consumables is much better. For the Brother Printer I live in Phoenix area and have lots of access to toner stores and can get it locally vs Samsung where it is available online only. Size is slightly smaller than Samsung which is nice for a home office.
Pros: Easy to setup, low cost of consumables, Fast, Compact, Easy access to consumables, Easy to understand diagnostics if there is an issue.
Cons: Loud, Feels flimsy in certain areas, Paper jams about every 300 s,Print quality declined after 1st toner refill. Had line on edge of paper.
Excerpt: I replaced my 5250DN with this model when the time came to replace the drum. The price of this new printer was only $7 more than the price of the drum. I think it is deliberately priced that way to get you to buy a new printer. This printer is fast and the quality is good. On the negative side it is a little noisier than the 5250DN and for some reason, when it goes to sleep, new print jobs never wake it up.
Summary: I've upgraded through three low-end Brother laser printers, from a basic simplex model to duplex, and now to one that (sort-of) supports Google Cloudprint. Alas, there is a bug with the Cloudprint feature such that the printer "signs out" and goes offline after a few days. Turning it off and on restores the connection. To their credit Brother's support team in Sydney have been very responsive and have reproduced the bug, but they advise it will be some time (months?