Excerpt: We print about 20-30 pages per work day and the printers will last about 2 years. This seems very low usage. Over the last 5 years, we've purchased approx 10 printers. We are looking at other printers.
Summary: I purchased this printer specifically because it is supposed to (as an "Apple AirPrint" printer) allow me to "wirelessly print directly from your Mac®, iPhone®, iPad® and iPod touch® and other AirPrint compatible Apple® devices on the same network with no cables, no wires, just hassle free...
Summary: Good print quality and durability. However, not as good as previous models. We use many many of these every day at work. This model does not seem to last as long as the last model. The drum and toner must be replaced more often.
Great Machine Hampered by Poor Customer Support--Update
book collector, Amazon
1 March 2014
Summary: UPDATE April 22, 2014. After two months of use I am lowering my rating on this printer. The Customer Service has not improved (another horror story in a moment). Supposedly, the TN-720 prints approximately 3,000 pages.
Summary: I've been purchasing Brother printers for our business for several years. Their relatively low purchase cost and low cost per page were the main factors. We've had a bunch (15+) of 5250DNs as well as several MFCs based on the 5250DN and then rolled to the 5370DWs when the 5250DNs needed replacing.
Pros: These units print very fast and are not too loud. There are lots of options in terms of print settings. Supports print macros (though we're phasing out the old DOS based software that needs it), fairly easy to setup for network printing and easy to manage through BRAdmin Pro.
Cons: Reliability has been a major issue. We have had intermittent issues with printers not waking from sleep without having to restart. These things are power hogs!
Summary: Prints very quickly and text and images look fantastic. I'm knocking two stars for two problems: always connected to my Mac with a USB cable, it doesn't wake up alone from sleep and I have to walk to it and press a button every time I want to print; it also makes the lights in my house dim and...
Summary: After a long wait to talk to a Brother service technician I was informed that Cloud Print drivers were unavailable for Chromebook, making the printer unusable with Chromebook, which was the point of the purchase.
Summary: The printer itself is great. No problems with print speed or quality. I have a HUGE problem with it going into sleep mode and not waking up. Using this as a business printer is horrible because it goes into sleep mode after several hours and when people need to print documents the printer does NOT...
Works great when it works, but often really annoying
James Gagne, Amazon
8 April 2013
Summary: This is probably my fifth Brother laser printer. Mostly they work fine, though they usually have "issues" of one sort or another. I've had to put up with this printer from the day it arrived. I print a variety of documents 15-20 times a day.