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Brother HL-5450DN
8.7 out of 10

Brother HL-5450DN

High-Speed Monochrome Laser Printer for Small to Medium Sized Bu Read more

Great Deal: $183.99

Reviews and Problems with Brother HL-5450DN

Showing 1-10 of 27
Overall 2
2.0

User Review

Anonymous, Adorama
21 February 2015
  • Excerpt: The product claims that it was designed for a high volume environment; but nothing could be further from the truth! The first one that we purchased caught fire the first week we had it. The TN-750 high yield cartridge barely gets half of the projected volume for printed documents.
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Overall 2
2.0

User Review

Higgledy, Adorama
10 November 2014
  • Excerpt: This printer has done nothing but disappoint. If I were Brother I'd apologize for producing such a poor product.
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Overall 2
2.0

Broke after 2 days

Shelley, Staples
9 October 2014
  • Excerpt: Cannot even explain how disappointed I am with this printer. After 2 days it was no longer working. Called Brother tech support and they tried to trouble shoot it and they could not fix it either nor could or IT department.
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Overall 2
2.0

User Review

NPSS, Adorama
17 September 2014
  • Excerpt: Did operate as expected. Product had a default and customer service was NOT helpful. It took 3 two hour phone calls to get assistance.
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Overall 2
2.0

One Star

Jane Urban, Amazon
10 July 2014
Overall 2
2.0

After less than 200 prints, error city!!!

Regina Bryson, Amazon
20 May 2014
  • Summary: If you're looking at purchasing this printer, think long and hard first. We have owned a Brother 5150 for five years and it's great. This machine was to be an addition to that one and an upgrade in many ways; it does not print; it is locked up and unrepairable.
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Overall 2
2.0

customer service a waste of time

Clifford Stott, Amazon
21 March 2014
  • Summary: Bought Brother HL5450DN printer. It arrive with a defective toner cartridge that left ink smudges on page. After a long discussion with customer service and sending them copies of the smudged prints, they admitted it was a defective cartridge and said they would send instructions for returning it...
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Overall 2
2.0

Deceptive

Dmitry Orlov, Amazon
4 March 2014
  • Summary: I ordered this device as it is one of the few home printer options that supports Google Cloud Print - the convenient protocol that allows you to print from any device. I have devices at home running five different operating systems, and I really didn't want to deal with printer drivers for all five.
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Overall 2
2.0

Poor quality

admin, Staples
23 January 2014
  • Excerpt: Very poor quality machine. You get what you pay for. It's heavy, loud, large, labels get jammed. Starting falling apart after a short period of time, along with the toner is expensive. So you do not save any money after you buy the toner.
  • Pros: Price
  • Cons: Flimsy, Labels Keep Getting Jamme, Noisy, Uses Too Much Ink
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Overall 2
2.0

Failed 9 days after warranty ran out

Amazon Customer, Amazon
20 January 2014
  • Summary: I bought this printer mostly for its small footprint and needed only a black and white printer. It was hardly used when it started printed all black pages, then ceased to work at all. Called the manufacturer and they said nothing could be done since it was out of warranty.
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