Summary: I, like many purchasers of Laser Printers, was looking for an economical route to replace the ink-guzzling color inkjet printer that costs over $100 per refill. I still plan on keeping it for those jobs that I or my children need color for, but that only accounts for about 10% of out needs. I opted for the Brother HL-5370DW because it supported Wireless printing and based on the great ratings. Everything that I read in the reviews was true of this printer.
Very happy! Brother has great quality for a great value. Wireless is weak.
6 July 2011
Summary: I provide the majority of IT support for a 20 employee company, and we have used quite a few printers. So far, the value for the brother printers hasn't been matched. I actually purchased this printer for personal use, and I have been very pleased with it. The only disappointment was that the wireless antenna was fairly weak - couldn't pick up my wireless,where my phone, laptop, and $10 desktop antenna had no problem. I ended up just running a ethernet cable.
Summary: Really, the only downside to this printer is you really have to use the setup CD to do what you should be able to do easily from the web interface. I've set up hundreds of different printers using their web interfaces, and this is the first I could not get to properly operate (wirelessly) through the web interface. That interface is really, really, REALLY dated, kludgy, and when it came to setting up the wireless, ineffective.
Summary: So here's where I went wrong: I trusted the MAC address that the printer told me. An assumption that punished me for a week. You'll have a problem if you have a MAC filter on your wireless router that allows only those MAC addresses you specify. I, being the type to trust computers, took the MAC address that the printer told me it was using and entered it into my mac filter list in my router. And it never worked.
Summary: Great printer once you get it setup. I tried the setup wirelessly but that failed. Then I tried it with using a ethernet net cable and that failed too. I call Brother's tech support and they gave me a secret routine to reset the printer and then setup was a snap. The undocumented routine was to unplug the printer, and the cable.
Summary: Fast and compact laser printer. The only gripe is that it would not allow paper (or an envelope for example) already in the multipurpose tray to take precedence. You have to re-insert the media to print, or send the print job, specify multipurpose tray and then insert paper -- not a very convenient procedure.
Excellent Printer, but Brother customer service sucks
Ryan Mackiewicz, Amazon
31 January 2010
Summary: i got this printer for christmas, set it up, everything went great no issues. after it sat for 24 hours came back and all the lights were flashing meaning i needed to call for service. spent 30 mins with service, they gave me a list of things to do. did everything the list, nothing helped. called service again, they didnt believe i had done the list correctly and wanted to do everything again.
Brother HL-5370DW Laser Printer with Wireless Networking
R. Thorp, Amazon
26 October 2009
Summary: Purchased: 9/24/2009 PROS: Speed, built-in networking, duplex printing CONS: Print Noise, setup The setup for this printer was a little difficult. I only am using the "wired" network interface, not the wireless (so I can't comment on that setup). The printer setup is designed to get the IP via DHCP, but this printer somehow picked an IP already in use (???). It took me a while to determine this problem. I would have to say the answer was found on the manuf. support site.
Summary: This little boy is excellent. And you can't beat it for the price too. Also extremely easy to set up. I am coming from an HP LaserJet, also 30 papers per minute. So I was comparing it to the HP when I shopped. My HP, while it served me good, was not as sharp black as the Brother is. I like the print results from the Brother much better.
brother HL-5370DW Monochrome Laser Printer with Wireless Networking and Duplex
2 September 2013
Excerpt: This is an update to my earlier overview (good for 24 hrs). 5 minutes with Brother Tech Assistance had the difficulty resolved - the setup values reset to default (wifi), which disabled the wired port (only 1 network protocol at a time). So I'm fully operational and a happy camper. None now. Brother's driver software is the finest in the sector - no muss, no fuss, no bloated add-ons.