Summary: I got a 5240 as a giveaway from another resident in the apartment building with about 1200+ prints total on it according to the status sheet that printed out. I just plugged it in, connected it to my Mac laptop and I got asked if I wanted to download the driver. I clicked "yes" and away it went. The driver downloaded just fine from the web, and the printer worked fine from the first copy onward. This unit is slightly noisy, but for the price - amazing.
Summary: I was please with the very service of the vendor. There was a part missing when I received my printer however when I called it was corrected without any questions and I received a completly different in a few days.
Summary: Excellent printer for everything but envelopes. Mangles envelopes no matter what(see 1 and 2 star reviews). So, if you need to do envelopes, buy a different printer. Everything else including labels, duplexing, etc have worked perfectly. I have had one paper jam in 4400 copies. First copy comes in a few seconds. To be fair, since I seldom do envelopes, I have not tried Brother service to fix the envelope problem.
Summary: This is a great printer, best I've ever had. But I have to agree that envelopes are the exception. Good job to arkman in his review on figuring out how to do it, I'll try that next time but fortunately I don't do envelopes often. I'm convinced that inkjets are a scam. The inkjets I've had can hardly print one stack of paper (500) without running out, and the cartridges were ~$35. And the quality is much better with a laser, can print resumes at home.
Summary: If you're getting loud clicking noises that seem to be coming from the left front by the paper tray, here's how to fix the problem: - Take the paper tray out. Make sure the paper height is set to 11 inches -- it's probably set a little smaller, and the design lets the paper interfere with the gear that lifts the paper up for the feed roller to grab when it's not set right. - Then lock the paper size - the lock is at the back of the tray.
Summary: This iteration of Brother's basic laser printer, like the HL-5040 and 5140 before it, function well for everyday business use where low to medium volume printing is the daily requirement. One big advantage is that this machine comes with both USB and parallel ports, one of very few in this price range to have such versatility.
Summary: I've had pretty good luck with Brother printers. Okay speed, good print quality, last awhile. Drum units are expensive though. Once it's time to replace your drum, almost cheaper to just toss the thing and buy a new one. Buy a new drum, or spend an extra $30 and get a new printer with a new drum, new toner cartridge etc...hmmmm, tough choice.