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Brother HL-5240
6.1 out of 10

Brother HL-5240

Built for reliable day-in and day-out laser printing, the HL-524 Read more

Best Price at Amazon

Reviews and Problems with Brother HL-5240

Showing 1-10 of 14
Overall 2
2.0

wrinkles paper

Douglas Lyon "docjava", Amazon
17 January 2011
  • Summary: Like the other reviews you have, above, this line of printers wrinkles paper. The trouble shooting is of no help. Using the two-blue tabs at the back of the printer and flipping them can be of temporary assistance.
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Overall 2
2.0

Get what you pay for.

Devon L. Palomino "Palomino", Amazon
14 February 2010
  • Summary: The printer is lacking network ports & other important features. Price looks great until you open the box & see everything it is missing. The company I ordered from has not called me back to exchange "Global Express' Does not have an operator or a live person you can talk too. Bad Deal!
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Overall 2
2.0

creases paper - drum easily damaged

Ben P., Amazon
7 July 2009
  • Summary: Had this printer for under a month - it creases paper and now the drum unit creates spots on the printed paper. have used the recommended paper. Should have bought the HP printer but instead bought the cheaper of the two. Now I am sitting with a useless printer. NOT recommended!
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Overall 2
2.0

Creased paper

Chef Warren "(C)", Amazon
11 August 2008
  • Summary: I've owned Brother printers in the past. I bought this as an upgrade. Unfortunately it creases paper randomly and regularly. I can't use it for anything but personal printing (where I can overlook the creases) unless I print multiple pages and use the ones that aren't creased.
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Overall 2
2.0

Defects

Diego Banducci, Amazon
7 January 2008
  • Summary: An earlier Brother laser printer that I had (HL-1440) did not exhibit any problems, so I bought this one which is significantly faster. Like others, I have had problems with this printer.
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Overall 2
2.0

Horrible, Stay Away

Kathryn Martyn "OneMoreBite", Amazon
29 November 2007
  • Summary: This is my second Brother HL-5240, the first started screaming when I tried to print and then just stopped. Not working at all, I called a local repair shop who took it back, replaced the drum, and about every other working part, and it still was the same, screaming.
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Overall 2
2.0

Paper creases down the middle- do not buy

humptydumpty, Amazon
11 June 2007
  • Summary: This printer continues to randomly crease the paper down the center. Have not figured out why or what causes this.
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Overall 2
2.0

Very Frequent Paper Handling Problems!

Brian D. Feikema, Amazon
30 May 2007
  • Summary: Printer is fine when it works...have now had 3 occasions where the paper light comes on...troubleshooting says to open all doors, etc & remove paper...well, there's no paper to be found. Can't get light to go off... I would NOT buy this printer!
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Overall 2
2.0

Creases paper, Jams

Bill Browder, Amazon
10 March 2007
  • Summary: Have two of these printers. Both began creasing the center of paper after a short period of use. Creases got worse and they started to jam. Went to Brother online tech support. Was told to use other paper. Emailed back that I used high quality paper but was told that was the cause. Not so.
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Overall 2
2.0

Poor print quality and failed drum unit

Home Pro "home office professional", Amazon
12 February 2007
  • Summary: I have used NEC and Samsung laser printers in the past, but the writeups on this Brother printer attracted me. My experience after just a month of use is awful: the print quality is mediocre (seeming very gray in comparison with past printers), and the print drum appears to have failed, leaving...
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