Summary: Print quality was piss poor, it went right back for a full refund. Brother in general isn't something to lean on for high quality print. We ended up purchasing a xerox machine (6280DN) instead which performed significantly better. If you are looking for sharper color images, this just ain't the machine for you. Look elsewhere and save yourself from product return hassles on something this bulky.
Full Page Image Print Quality Has Bands of Varying Shades!
8 February 2013
Summary: I have only had this printer a few days and it has lots of nice features. I got it to replace a Konica-Minolta magicolor 2430DL which produced great images (albeit slowly). I did a lot of research and decided I would try this Brother (the first Brother printer I have bought). However, when I try to print a full page image there are horizontal bands of varying concentration of color and width across the image.
Summary: I purchased this printer for our small office. We print no more than 250 pages per day, mostly black & white invoices. I knew going into it that the printer used more toner than our last one (a Dell), but the price for toner was low enough that I thought it would work out to be about the same cost. WRONG. The toner "page usage" is based on something ridiculous, like 50 words per page - that's ALL. Who prints that little? Nobody.
Summary: The Good - * Print quality is excellent. Color output is accurate and clean. * Relatively fast for the price. * Very professional looking, especially when printing on gloss or high quality paper. * Smaller footprint than our previous color laser printers. Easy to maneuver. The Not So Good - * Noisier than the HP this replaced, but not annoying. We got used to it. * The manual paper feed tray is cheaply added on and flimsy.
Summary: Good quality and speed when it comes to printing, but my main complaint about this printer is that it won't consume all the toner before signaling that the cartridge is empty. You then have to remove the toner, shake it, put it back in to get one more page at a time, for maybe another 5-6 pages. However, if you remove the plug and pour out the toner into a bag, you'll see that there's still a significant amount of toner left over.
Summary: This review is geared towards the customer service one buys when purchasing a new product. As for the purchased HL-4540 CDW printer we bought less than 7 days ago, simply stated, it never worked out of the box. It received the 'Print Unable 36' error and would never recover. What followed is what caused a rating of 2 stars. We contacted Brother Support and worked with their staff. The support person ultimately said the printer would need to be replaced.
Summary: I purchased this printer about six months ago to replace an HP color laser model I had. Immediately, I noticed that my color images had dot gain and color shift issues. I could live with that, but I wasn't thrilled at the quality loss in this new printer. This past week, almost every tenth print gets jammed around the drum inside the unit. I have to remove the ink cartridges, stick my hand in, get covered in ink, and literally pry the page off the components every time.
Summary: Ordered this printer with great expectations that it would complement a Brother B&W AIO. At first the prints looked great, but after about a week of very, very light printing (20 sheets?) I noticed something odd in the prints. They were missing something. Wasn't sure what it was, but ran tests of monotone (Black and white) printing and compared it to the color prints. The B&W were sharp, but the color was somewhat "off".
Summary: Update to the below. Everything below is still true, plus the drum and belt have worn out, even though I have only about 42,000 copies total (31,855 color.) The quality has deteriorated - I often get blotches. However, the copies are cheap - about 5 cents per color copy. ***Original review*** I have had this printer for about six months, and have used it heavily.
Summary: I bought this printer three years ago and have changed all the toners at least twice, so I have done quite a bit of printing with it including 1-sided B&W and color, and 2-sided B&W and color. The reason I bought it was because it was a color laser printer that prints duplex on a secure wireless network. The good: Ease of setup - the instructions are thorough and well illustrated. It's not very complicated to get it operational.