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Brother-hl-3170cdw.33952337
8.9 out of 10

Brother HL-3170CDW

Great Deal: $199.99

Reviews and Problems with Brother HL-3170CDW

Showing 1-10 of 17
Overall 6
6.0

Not at all pleased with the color quality

Sharon A Grisham, Amazon
31 December 2014
  • Summary: Not at all pleased with the color quality. This is the third Brother printer I purchased and I thought the quality would be as excellent as the first two, but I was wrong. I printed the user's manual and followed the instructions exactly to improve the color copy and unfortunately, it wasn't much better.
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Overall 6
6.0

Had to use brute force to unlock cartridges

John Howe "beekeeper/teacher", Amazon
24 December 2014
  • Summary: I live mostly in the UK where I purchased the same model Brother after reading the reviews. It was very easy to set up and I like it .very much. Not so this time. I unpacked the printer and started the setup process following the Quick Setup Guide. Almost immediately I encountered difficulties. One must remove the four toner cartridges in order to remove the orange plastic protective shielding on each cartridge and continue the setup process.
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Overall 6
6.0

Good Printer

Bought Printer, Staples
19 December 2014
  • Excerpt: Brother HL-3170CDW is good printer. Did not use much but I like the design.
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Overall 6
6.0

Okay printer, but dreadful installation

Graphics Guy in Arizona, Staples
11 December 2014
  • Excerpt: This printer was very well-priced, arrived on time, and was easy to unpack for installation. But the software provided (on CD) wouldn't load properly on my fully up-to-date PC. Eventually I was forced to download, from the Brother site, a stripped down printer-driver-only version of the software package to get it functioning. The print quality is okay for most purposes, but not nearly as crystal-clear as my two previous HP color laser printers.
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Overall 6
6.0

solid performance, print quality is OK

the writer, Staples
8 November 2014
  • Excerpt: The machine is still new, so I don't know everything about it yet. But set-up was easy. (You don't have to use the wireless feature and I am using a cable instead.) The machine is fast, and does not seem to jam.Photo printing is not as pretty as I'd hoped, though. The difference between ink jet and laser is still a big of a gulf.
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Overall 6
6.0

Decent machine with Network problems

PDXGuy, Officemax
16 June 2014
  • Excerpt: This color laser printer prints a nice color copy when you can get it working. It took me about four hours, plus three calls to costumer service to get it out of the box, set-up and connected to my Wifi network. I still have not been able to print from it without trouble though. If the printer is in sleep or Deep Sleep, then it does not appear on as a printer on the network. I have figured out a work around, which requires me to turn-off, then turn-on the printer..
  • Pros: Meets Expectations
  • Cons: Set up, does not always appear on network
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Overall 6
6.0

Not fast but easy and reliable

Jen, Staples
3 April 2014
  • Excerpt: As with all printers, laser or inkjet, the cost of replacing cartridges far outpaces the original purchase price. That said, this printer is easy to set up and operate, offers a straight paper path for single pages you do not want to go through the regular "curly" path, which was one of my requirements. Print quality is very good and when it is at rest, it is nice and quiet.
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Overall 6
6.0

Decent Printer, with One Major Annoyance

SDBus, Office Depot
28 February 2014
  • Excerpt: This printer, in general, meets my needs very well. Love the duplex printing, both color and b&w printing is adequate for business use, and it is easy to use. Except for the secondary paper tray, which is used for printing labels. Never have I had a printer that had so much trouble printing decent labels. The tray only handles one page at a time, which is inconvenient but not major.
  • Pros: Good Value, Fast, Quality, Easy to Set Up
  • Cons: Jams Easily, printing labels is a chore
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Overall 6
6.0

Ok printer

TheWeddingPlanner, Staples
14 February 2014
  • Excerpt: Tried to print labels through the manual try and kept getting a Paper Jam notice. Apparently you have to shove the labels in or they won't grab and cause the error message. Irritating. Last night it told me I was out of paper when I wasn't. Print quality is ok. I woulnd't expect high quality, but good.
  • Pros: Easy To Set Up, Easy To Use
  • Cons: Jams Easily
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Overall 6
6.0

Warning to home wireless network users

Motoyo Y., Amazon
23 January 2014
  • Summary: This seems like a very capable small business printer, despite the shock we had when researching replacement cartridges the price of the machine was very reasonable. It took us 5.5 hours to connect our printer to our home wireless router. This is completely unacceptable for the average person. The manual is ambiguous and the setup wizard is useless. If you are planning on using this computer on your home network and you are not an I.T.
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