Excerpt: If you're looking for a printer for black and white documents, it's solid enough. If you're looking for good quality color prints, look elsewhere. If you're looking for a fast printer, this is not it. It is BY FAR the slowest printer I can ever remember using. First page out time is excruciatingly long, and it doesn't get much better once it starts. Using the duplexing function with color documents, I'd suggest getting a haircut before you start . . .
Pros: Easy To Set Up, Easy To Use
Cons: Dull tones & colors, Slow Print Time, Too much toner used
Excerpt: This is a very poor printer. Quite simply it has many design flaws that make it a poor printer. First of all, toner cartridges constantly leak toner, coating the drums and stopping the printing process. This makes it necessary to clean the drums, sometimes multiple times in one printing session. After discussing this problem with customer support at Brother, they sent me a replacement machine. It did the same thing. The printer has now developed a fuser problem.
Cons: Flimsy Construction, Fuser Problems, Slow Print Time, Toner Problems, Too much toner used, Unreliable
Excerpt: Purchased the printer especially for the duplexing feature. Took it out of the box, set it up and duplexing feature would not work -- paper jammed every time and toner appeared in streaks on the paper. (It would, however, print on only one side.) Called Brother support staff for help -- they tried to walk me thru the repair sequence - but it did not work; was told I had to speak to a higher level technician who would call me -- stil waiting for the call!
Excerpt: I am very upset at the inability to use this printer in either wireless or w/ a USB cable. Having dealt with Staples in the past with non-performing products I know that dealing with them will be very difficult. I wasted hours on this printer trying to get it to work. I had some very important documents which were why I bought the printer & I was not able to print them. I had terrible experiences trying to get a defective pencil sharpener replaced.