Low initial cost but quirky network connectivity and short toner life ruin the value proposition
Richard W. Reeves "Tempus Fugit", Amazon
4 weeks ago
Summary: I have had Brother printers before and knew there would be trade offs like short toner life and horrible drivers. This one didnt disappoint in that regard. Although it was remarkably easy to install on my wired network, we were never able to get it to print wirelessly from anything. Im a fairly competent user and have been IT admin for quite a few small companies so I can usually get things to work. My criteria is one of time invested vs.
Summary: Brother advertise this printer comes with a set of starter cartridges that will yield approx 1000 pages. After 282 prints of letters comprising address and 4 or 5 lines of text printed using the toner save mode the black cartridge has run out. Brother refuse to discuss any remedy and say the printer should be taken to a local service outlet to be checked ($75 charge even though under warranty). They stress they give no guarantee of how many prints per cartridge.
Summary: This printer, so far, has been a money pit. The quality is okay, but it seems like I'm always buying cartridges and drums for this printer! In addition, we had a defective leaky yellow cartridge, and a black cartridge (or drum?) that started putting out "blobs" on the paper prematurely. The toner is always nagging to be refilled, even though it has plenty. The starter cartridges are a joke. I have spent SO much money on ink and supplies for this printer since I got it!
Summary: UPDATE: See the pictures I uploaded. REVIEW My fiance, who is a computer whiz and has a degree in it, helped me with the review, so the problems I experienced are probably not due to my own fault. I set up this printer on my Windows XP desktop and laptop. The setup process was troublesome and I'm not impressed with the print quality. My experience is described below.
Summary: I spent the extra money specifically for the wireless feature. It took a good amount of time with multiple calls to the support center to get it sent up and hey presto it worked, for a short time. It would then disconnect and need resetting which meant carrying the bloody thing all the way to the router to set it up with a wired connection. In the end I gave up with its' terrible wireless reliability and resorted to a usd connection.
Summary: had a problem trying to setup the wireless connection and Brother technical help is absolutely appaling and i've found it to be no help at all. If that is good customer service i'll never buy a Brother product again!
Summary: Nach langer langer Überlegung, habe ich meinem schwarzweiss-Laserdrucker eines anderen Herstellers dann doch den Laufpass gegeben... In der Anschaffung teurer, der Toner ebenso frech teuer, und in der Handhabung (Einrichtung am PC) äusserst nervig. Der Papiereinzug spinnt zudem häufig, daher nun RIP Ich war also beim Kauf des günstigen Laserdruckers auf einiges gefasst und zur Kaufentscheidung verhalfen die sehr günstigen Toner.