Excerpt: Shocked to learn that the Brother printer causes a power spike that causes our home office UPS system to take over each time I print; Saddened that sending me a replacement didn't correct the issue and Brother basically says "too bad - so sad" - live with it.
Excerpt: Noise - sounds like a jalopy while printing. And then a noisey fan comes on and STAYS on for about 5 minutes (even after printing just 1 page).But my biggest gripe is how fast the toner depletes. I just put in a "high yield" cartridge (2600 pages)and less than a week later the toner light flashes; I shake the cartridge and it's good for another day - and this after about 500 pages.
Excerpt: I am most unhappy as this printer will not double side print my Word Documents on my MAC. It will only do the double-sided when I use a document other than one I create using Office Word program. Why I do not know. I spent $189 for this printer for the same service for the prior Brother printer which I gave away.
Excerpt: This printer had way too many steps to follow to add a wireless device. Other products can be detected and then the password of the computer installed and then you have a working device. The customer service is horror. As an American I am horrid that when I need service my call is re-routed to some third world country that does not have to comply with any rules, laws or regulations.
Pros: -3 years of warranty -Prints on both sides of the paper -Is compatible with high yield toner cartridges -Has a large paper capacity
Cons: -A hassle to setup compared to my old HP multifunction. -The software provided with the printer is not compatible with OS X Mountain Lion. -The software downloaded from the support page crashes my Mac . -Does not include interface cables.