Pros: Prints well and fast. Duplex works great. Great price.
Cons: The first one I purchased, the paper jammed and the printer stopped working. Samsung replaced it. The second one I purchased worked for 3 months. The toner light came on. No longer working. Two printers in six months.
Summary: The printer goes through ink like there is no tomorrow. We had about 20-25 Brother printers in different models installed in our office in the last few years. This is the first time I have to replace the toner so often. I tried to reset the sensor. However, nothing helps.
Summary: Purchased this through Staples since I needed it in a hurry, but after owning it for several months, there are a few minor problems. One is that the toner doesn't always affix to the paper properly, so it tends to "brush off" of the sheet when rubbed.
Summary: My wife and I owned two Brother HL-2040s before this and had no trouble with either the hardware or the driver software. We replaced the printers when the time came to replace the drum, which was essentially a cost-effectiveness decision. We also have a Brother MFC J-415W and love it.