I bought a new printer from Brother's competition and I am very happy with that one
14 October 2014
Summary: This is the second Brother printer that I bought this year. The first one was broken after I've been using it frequently for a few months. The second one didn't work properly out of the box. In both cases there was an issue with paper jam while duplex printing.
Excerpt: Purchased this small printer for one of the ladies in our office who does casual specific printing, the paper feed didn't work, "error" each time we tried to print.. Bought another since we already installed the drivers I figured I'd just switch it out, the second identical printer did the same...
Excerpt: Nowhere does it state that you CANNOT use this printer wirelessly with your Airport Extreme/Airport Express and the USB connector. It will randomly work, sometimes printing one page, sometimes all pages, then running ALL the pages through your printer until there's no paper left!
Brother now has a "hard shutdown" toner detection in its printers to sell more toner.
12 June 2014
Summary: Buyer Beware , This is the second printer I've purchased since I had Extra Printer cartridges from the first purchase. This one didn't last 6 months, now I know why. Brother now has a "hard shutdown" toner detection switch in its printers to sell more toner.The detection switch breaks easily.
Summary: This was a great printer. It saved many dollars of cartridges for my color printer as I did all my B&W on this machine. It was fast and sharp. All was well until I had a problem replacing the toner cartridge. It became stuck and the machine would not work. I used CHAT for service.
Summary: Brother now has a "hard shutdown" toner detection in its printers to sell more toner. Cartridges are FAR from empty when the toner light comes on. Moreover, the sensor is cheap and breaks easily. My 2240 broke and wouldn't print even with a brand new Brother cartridge installed.
Excerpt: I heard Brother printers were good quality. Buying it, I quickly found how the printer is cheaply made. It feels like it could break apart by just trying to install the toner. Printing a test document, I grew increasingly annoyed with the printer jamming.
Excerpt: the unit has no stop print feature and costs a great deal of money if you can't stop a download from any website you need. there are always extra pages you don't need in a download and with this unit there is no way to stop or interrupt the printing. so you are out a lot of paper and toner.
Excerpt: We bought the printer and everything was working fine for two weeks, then it simply stopped working. It wouldn't connect to any computer. Calling brother, staples, and the warrenty company did little good. I spent more time trying to fix this problem than doing the work that I needed to print out!