I bought a new printer from Brother's competition and I am very happy with that one
14 October 2014
Summary: This is the second Brother printer that I bought this year. The first one was broken after I've been using it frequently for a few months. The second one didn't work properly out of the box. In both cases there was an issue with paper jam while duplex printing. I couldn't return the first printer because one has to bring it to a local service center and there isn't one in the town where I live. I returned the second printer through Amazon.
Excerpt: Purchased this small printer for one of the ladies in our office who does casual specific printing, the paper feed didn't work, "error" each time we tried to print.. Bought another since we already installed the drivers I figured I'd just switch it out, the second identical printer did the same thing. Brought them both back to a Staples store for a refund, won't buy another Brother product. Picked up and HP laser printer, works great !!
Brother now has a "hard shutdown" toner detection in its printers to sell more toner.
12 June 2014
Summary: Buyer Beware , This is the second printer I've purchased since I had Extra Printer cartridges from the first purchase. This one didn't last 6 months, now I know why. Brother now has a "hard shutdown" toner detection switch in its printers to sell more toner.The detection switch breaks easily. All my cartridges are full but the printer says I have NO Toner and it will not print . Now I'm out close to three hundred bucks.
Summary: This was a great printer. It saved many dollars of cartridges for my color printer as I did all my B&W on this machine. It was fast and sharp. All was well until I had a problem replacing the toner cartridge. It became stuck and the machine would not work. I used CHAT for service. After 45 minutes they told me I had the Canadian support and would have to call US. No CHAT for US-sent an email and they responded by saying I got the US support and I needed to call Canada.
Summary: Brother now has a "hard shutdown" toner detection in its printers to sell more toner. Cartridges are FAR from empty when the toner light comes on. Moreover, the sensor is cheap and breaks easily. My 2240 broke and wouldn't print even with a brand new Brother cartridge installed. If they weren't greedy for dishonest toner sales, this couldn't happen. No printer should EVER have a hard shutdown due to supposedly low toner. Do not support this kind of SCAM. Buyer Beware.
Excerpt: I heard Brother printers were good quality. Buying it, I quickly found how the printer is cheaply made. It feels like it could break apart by just trying to install the toner. Printing a test document, I grew increasingly annoyed with the printer jamming. Removing half the stack of paper from the tray, and it still jammed, worst then the previous one. I returned it back.
Excerpt: I have been through 2 Brother printers and have had problems with both. I also have a Cannon and an HP and have had no problems. Brother printers are one of those "you get what you pay for" situations. They a less in money cost but higher in aggravation cost. You will buy 2 to 3 of these in the same time it will take a higher cost printer to go out. Don't waste your money or time.
Excerpt: Just rec'd this printer and it's awful. The fan is extremely loud and runs constantly. Sounds like a jet plane engine and you can hear it at the other end of the house with the door closed in my office. And it puts grooves down both sides of my premium laser paper from the rollers. It's my first purchase on Officemax.com and will be my last. It's a terrible product!
Cons: Does Not Meet Expectations, loud and groves the sides of paper
Paul Rosenberg "Yes, I actually read it befor..., Amazon
5 October 2013
Summary: We have owned a few Brother printers, and we like how inexpensive they are. Also, they performed well enough and were reliable. This one, however is the worst printer I have ever used. Frequent jams, numerous errors without seeming cause and a toner cartridge with the lifespan of a housefly. This has been nothing but trouble from day one, but being a printing technician myself, I was able to keep it running through the first 30 days. That was my big mistake.
Summary: I purchased this printer in April 2013. I haven't had the issue with the overly loud fan that many people reported and I am pretty noise sensitive. What I wish I had known before purchasing this printer is the way the paper feeds. Unfortunately this is something you can't tell by the box until you use it.