I bought a new printer from Brother's competition and I am very happy with that one
14 October 2014
Summary: This is the second Brother printer that I bought this year. The first one was broken after I've been using it frequently for a few months. The second one didn't work properly out of the box. In both cases there was an issue with paper jam while duplex printing.
Excerpt: Purchased this small printer for one of the ladies in our office who does casual specific printing, the paper feed didn't work, "error" each time we tried to print.. Bought another since we already installed the drivers I figured I'd just switch it out, the second identical printer did the same...
Brother now has a "hard shutdown" toner detection in its printers to sell more toner.
12 June 2014
Summary: Buyer Beware , This is the second printer I've purchased since I had Extra Printer cartridges from the first purchase. This one didn't last 6 months, now I know why. Brother now has a "hard shutdown" toner detection switch in its printers to sell more toner.The detection switch breaks easily.
Summary: This was a great printer. It saved many dollars of cartridges for my color printer as I did all my B&W on this machine. It was fast and sharp. All was well until I had a problem replacing the toner cartridge. It became stuck and the machine would not work. I used CHAT for service.
Summary: Brother now has a "hard shutdown" toner detection in its printers to sell more toner. Cartridges are FAR from empty when the toner light comes on. Moreover, the sensor is cheap and breaks easily. My 2240 broke and wouldn't print even with a brand new Brother cartridge installed.
Excerpt: I heard Brother printers were good quality. Buying it, I quickly found how the printer is cheaply made. It feels like it could break apart by just trying to install the toner. Printing a test document, I grew increasingly annoyed with the printer jamming.
Excerpt: I have been through 2 Brother printers and have had problems with both. I also have a Cannon and an HP and have had no problems. Brother printers are one of those "you get what you pay for" situations. They a less in money cost but higher in aggravation cost.
Summary: My previous Brother printer died so I bought this model 2 months ago. I do an average amount of printing and now it died. The toner light came on and I replaced it with a new cartridge and the toner light stays on and won't print. I will not buy another Brother printer for a while, going with HP.
Paul Rosenberg "Yes, I actually read it before I commented on it...", Amazon
5 October 2013
Summary: We have owned a few Brother printers, and we like how inexpensive they are. Also, they performed well enough and were reliable. This one, however is the worst printer I have ever used. Frequent jams, numerous errors without seeming cause and a toner cartridge with the lifespan of a housefly.